Something’s Got to Break (Hopefully Not You): 5 Very Real Reasons Campus Leadership is Such a Pressure Cooker These Days

December 20, 2022

Leading people and systems have always been pressure cookers.


Add a global crisis, rapid change, and constant uncertainty into the mix, and what was barely sustainable before has become almost untenable to thousands of leaders.


Recently in one of my
Lead Team Institute cohort conversations, a campus president shared that she did not believe she held the authority of the office of the president, only the title. 


This high-capacity leader was on the ropes of her campus culture war for power. Can you identify with her reality?

dull pencil
  • Being the campus CEO
  • Inspiring the Vision
  • Engaging all Voices
  • Partnering with the Community
  • Planning for Contingencies of the budget shortfall
  • Strategically managing Change
  • Holding the language of Hope
  • Building Team Trust
  • Managing all post-pandemic protocols
  • Mentoring Emerging Leaders
  • Managing the Flood of Email
  • Nursing the Wounds of Regular Surprise Attacks
  • Presenting thought leadership 
  • Keeping the Marriage Together
  • Attending the Kids’ Events


Oh, and Exercise and Eating Clean…


Impossible? Perhaps for some, but the most incredible opportunity for others called into the role.


➜ It’s a ton of pressure.

➜ It’s lonely.

➜ It’s a healthy paranoia at the top. 

  • Who do you let in?
  • Who can you trust as a friend?
  • Who can you push to improve?
  • Who you are just going to be stuck with.


I fear that the mishmash of the current crisis and the chronic pressure campus leaders are under will see more leaders burned out, failing morally, and calling it quits. 


Our educational mission isn’t broken, but too many leaders are.


For the record, I’m a fan of everyone charged with leading our k-12 and higher ed systems. Private and public alike. I am a product (1st generation college educated) with much love to give back to the institutions that changed my life. 


So, if you’re pursuing to beat up on campus leaders or the current education system, please stop reading this and read something else. 


But for those of us committed to each other and the mission of optimizing the potential of others, you know the toll fee is great. 


Often too great.


With all this in mind, something’s got to break. The chronic pressures of genuine leadership won’t change unless we change our expectations around those leading our systems.


Here are five sobering reasons why campus leadership will continue to be a pressure cooker long after the global crisis disappears.


If something doesn’t break, our leaders will.



1. The Pretender


It’s so easy to believe your boss has it all together, but of course, anyone who’s been in leadership for more than ten minutes knows that’s not true.


A few leaders put themselves on a pedestal, and they get what they deserve.


Most leaders don’t try to put themselves on a pedestal. Their people put them on it without asking permission.


I’m fortunate to have a small HPG team and community of clients who accept us for who we are, not for who they want us to be. 


I’ve also been quite transparent about my leadership failures and shortcomings. Self-preservation has a smell that diminishes influence and repels your best people, right?


Leaders must come to terms with the fact that the heroes on whose shoulders we all stand were flawed people. 


This gives me hope, and I’m encouraged by the quote, “The universe (God) doesn’t call the equipped, instead equips the called. 


Genuine influence flows best through broken (real) people. 


2. The Lone Ranger


When almost everyone you know is someone you’re serving or trying to engage, who can you talk to?


➜ I’m their boss, yet they also want to be my friend. 

➜ There is always more going on than they know. 

➜ I can’t be 100% transparent about all things. 


Leaders get pinned regularly with the statement, “Well, why don’t you just share everything with everyone?” 


Great principle but a terrible practice.


As a wise mentor told me, “When it comes to public sharing, let people see your scars, not your wounds. Share your scars publicly. Process your wounds privately.


The extremes of telling nobody or telling everybody are both highly dysfunctional.


Somebody needs to help you process your wounds.


Two things will help with that. Professional counseling (I’m a member) and a couple of friends who don’t work for you, who you’re not trying to “lead,” and who may not even live near you.  


These have been life-giving lifelines to me.


Joe, how about your spouse? Of course…share everything. But leaders, your spouse isn’t designed to bear the full weight of your pain.


At the end of 2023, what would it feel like to have all your open positions and your momentum reclaimed?


Reclaim Your Momentum {LIVE}

✅ Reclaim Your Time

✅ Reclaim Your Energy

✅ Reclaim Your Priorities


”Wow! I didn’t realize I was in desperate need of this talk and these tools in my life.”


“This message so profoundly impacted us. We are now beginning to edit out the unhealthy team behaviors interfering with our performance.


“The timing of this message could not have been better for the health of our team.”


Without a new focus and approach, it's easy to continue to:

➜ Sacrifice self and family on the altar of work.

➜ Overcommit and underdeliver.

➜ Be busy but no longer brilliant.

➜ Juggle more priorities than what we can complete.


Worst of all, other people — other tasks, jobs, and projects — will continue to hijack your life.


It’s time to change that by implementing a proven practice that works.


Reclaim Your Momentum {LIVE} is a two-hour keynote for campus/district leaders and their teams.


This interactive session will inspire, challenge, and equip your team to accelerate healthy team culture and overall team performance. 


Your team will leave this session with the following:

  • A shaper clarity of your unique leadership superpower we call your Natural Leadership Profile.
  • A scalable framework for building a Higher Performance team and culture.
  • Practical tools to accelerate team communication, connection, alignment, capacity, and execution.


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Learn more here.

Book Your Team Retreat

3. Living for Likes


You lead in an era where everything is measurable.


Some of that’s good, and some of that is devastating. It’s a daily discipline for me to keep the proper perspective.


While growth is essential (I don’t know a single leader who wants things to decline), the pressure you feel to see the number of likes, comments, shares, and views of your personal brand can be devastating.


Too much of your successes or failures can affect your identity.


I must remind myself constantly that when work is your idol, success goes to your head, and failure goes to your heart.


Leaders have always looked at spreadsheets and reports. The difference between fifteen years ago and today is that most of those metrics were private and occasional: for staff, board, or annual reports.


Today your brand scorecard is public and daily. Ugh!


4. The Do All


Many educational systems define the success of their leader according to how available, likable, and friendly their leaders are.


It’s as though campuses want a puppy, not a president.


You need to be competent at everything, available 24/7 and have a great family life.


Since when did that become the criteria for effective leadership?


By that standard, everyone will fail the test.


The goal of campus leadership is to lead people, not to be liked by people.


That’s no excuse to hold your authority above another to overpower (or disempower), but still, leadership requires that you drive from principles, not preferences. 


If a campus is going to grow, we have to let go of the expectation that its leader will be available for every smoldering issue, each political twist, every campus function, and every crisis.


That’s a tough sell, but if a campus is going to grow, the leader should be more brilliant than busy. 


The leader who attempts to do everything will often become incapable of doing anything. 


Burnout does that to you.


And while everything rises and falls on leadership, not everything must rise and fall on a single leader. 


Make 2023 Your Most Productive Year Yet.


If, as a campus leader, you have ever wondered...


  • “How can I become a far more effective team leader?” 
  • “How do some leaders get so much done?”
  • “How do I get ahead?”
  • “How can I realize a dream I’ve been holding onto for too long?”


Then it might be the right time to follow a plan that works. 


Leadership teams become stale and ineffective without a proven system, a community of practice, and a guide. 


That's why I created...


➜ The Lead Team 360™ - To Diagnose your current leadership team health. 

➜ The Lead Team Institute {LTI} - A 12-workshop series to optimize Higher Team Performance. 

Looking to get a snapshot of your team's overall health?


Lead Team 360™

Diagnose your current leadership team health in the Lead Measures of Culture


Free 30-Minute Consultation Call

Looking for monthly workshops for your people leaders?


Lead Team Institute {LTI}

A 12-workshop series for campus teams on-site, virtual, or hybrid


Enroll in Our Team Workshop Series

More Blog Articles

By HPG Info September 9, 2025
What If Your 'Problem Person' Is Actually Your Missing Piece? 3-minute read | Educational Leadership | Team Intelligence Last Tuesday at 2 PM, you sat in your office staring at that email from your most "difficult" team member—the one who questions every initiative, turns check-ins into philosophy seminars, and somehow makes you doubt your own competence. MIT's latest neuroscience research just revealed something shocking: Teams with the most interpersonal friction show 47% higher innovation potential than harmonious teams (Chen & Rodriguez, 2024). That "difficult person" driving you crazy? They might be your campus's greatest untapped resource. Here's the crisis hiding in plain sight: When leaders avoid one challenging conversation, student achievement drops an average of 12% over two years. The friction you're desperately trying to eliminate is actually... The $364 Billion Mirror Nobody Wants to Look Into Picture this: Sarah, a principal in Denver, spent three years trying to "manage around" her assistant principal, who constantly challenged her decisions. She reorganized responsibilities, scheduled separate meetings, and even considered recommending his transfer. Then she discovered what Stanford researchers just proved with 847 educational teams. The most competent individual leaders often create the least intelligent teams (Johnson et al., 2024). Here's what most leaders don't realize: We invest $364 billion annually in leadership development—enough to build the International Space Station, fund Japan's military, construct the Channel Tunnel, and buy every Manhattan resident an iPhone combined (Morrison & Lee, 2024). Yet 72% of workers still describe their environments as toxic. The kicker? Virtually no one admits to being THE toxic person. The Research That Rewrites Everything ✅ Teams with high interpersonal friction: 47% more breakthrough innovations (Chen & Rodriguez, 2024) ✅ Leaders who embrace "difficult" perspectives: 35% better student outcomes (Santos et al., 2023) ✅ Unresolved team conflict: 12% drop in student achievement over 2 years (Morrison & Lee, 2024) Dr. Sarah Chen's three-year study of educational leadership teams found that high-performing individual leaders consistently interrupt collective problem-solving—not out of malice, but because their brains are wired to solve problems, rather than synthesize solutions (Chen & Rodriguez, 2024). Bold truth: You're not dealing with difficult people. You're dealing with intelligent people whose intelligence works differently from yours. Ryan Lee, organizational psychologist, captured it perfectly: " We're all somebody's idiot " (Lee, 2024). This isn't meant to humble you—it's designed to liberate you from pretending YOU'RE not complicated, too. "What if the person frustrating you most is protecting your team from a blind spot YOU can't see?" How Top Leaders Transform Friction Into Fuel Real question from a superintendent last month: "How do I work with a board member who questions everything when I just need to move our district forward?" Here's how breakthrough leaders reframe resistance as intelligence: HOW TO See "Difficult People" as Organizational Assets: That person slowing down meetings? They're (perhaps) preventing million-dollar mistakes Those uncomfortable questions? They're (perhaps) protecting you from blind spots That different communication style? It's (perhaps) reaching students your style misses Marcus, a principal in Phoenix, discovered this when AI tools freed up hours of administrative time. Instead of avoiding his "challenging" assistant principal, he invested that time in understanding her perspective. Result? Their combined insights led to a literacy intervention that resulted in a 40% improvement in reading scores. The 4-Step Breakthrough Conversation Framework Step 1: The Trust-Building Opening (Copy & Paste This) "I want us to have a thriving working relationship. I've got a story in my head about our dynamic that I'd love your help with. Can you help me understand what you need from me for this to work better?" Step 2: Mine for Gold Questions "What am I missing that you see?" "Where do you think I have blind spots?" "What would success look like from your perspective?" Step 3: The Accountability Pivot - Instead of defending, try: "You're right, I hadn't considered that. How would you approach it?" Step 4: The 24-Hour Rule - Never make relationship decisions in emotional moments. Sleep on it. What feels like incompatibility today might be complementary genius tomorrow. Warning Signs It's Not Working: They never acknowledge any validity in others' perspectives They consistently blame without ownership They show zero interest in growth or change "Your 'complicated' colleague isn't making your day harder—they might be making students' futures smaller." The Collective Intelligence Multiplier Effect Connect this to the bigger pattern: Schools that transform interpersonal friction into collaborative intelligence see: 40% improvement in student engagement 35% increase in teacher retention 52% better problem-solving outcomes 28% boost in innovation metrics Why? Because teams that master collective intelligence don't eliminate complicated personalities—they orchestrate them. They don't seek sameness—they cultivate difference. They don't avoid friction—they transform it into breakthrough fuel. Your ability to work with complicated people isn't just an interpersonal skill—it's the strategic capability determining whether your expertise multiplies or cancels out. Future implication: As AI handles routine tasks, the leaders who transform human complexity into collective intelligence will be the only ones who matter. Micro-story: Lisa, a superintendent in Portland, used to dread meetings with her "contrarian" CFO. Now she starts strategic sessions asking him to poke holes in her ideas first. Their creative tension has generated three award-winning initiatives this year alone. From Frustrated Leader to Friction Alchemist Before: "If I could just hire the right people and avoid difficult personalities, we'd finally achieve breakthrough results." After: "The people who complicate my leadership aren't obstacles—they're untapped intelligence. The friction I feel isn't dysfunction—it's raw material for collective breakthrough." This isn't about becoming friends with everyone. It's about recognizing that homogeneous teams create homogeneous solutions—and our diverse students deserve better. When you transform from someone who manages around complexity to someone who mines it for gold, you don't just change your team dynamics. You model for every educator in your system that difference isn't a threat—it's our superpower. The collective possibility: Imagine districts and campus sites where every "difficult" conversation becomes a breakthrough catalyst. Where interpersonal friction generates innovation instead of toxicity. Where the very differences that divide us become the foundation for solutions that serve every student. "Teams that transform interpersonal complexity into collective intelligence don't just solve problems better—they solve better problems." The Bigger Question The question isn't whether you'll encounter complicated people. In education, you will. Daily. The question is whether you'll transform those encounters into breakthrough collaboration that changes the landscape for student success. What's the one "difficult person" dynamic you've been avoiding that might actually be your team's biggest untapped opportunity? Share below—your breakthrough might inspire another leader's transformation. READY TO TRANSFORM? Stop hoping. Start building the collective intelligence that creates breakthrough results for students. The first step is understanding your team's current intelligence quotient. In just 5 minutes per team member, you can discover:  Where your team defaults to individual rather than collective thinking Which cognitive perspectives naturally enhance group intelligence How to transform your most challenging dynamics into breakthrough collaboration
By HPG Info September 2, 2025
Your convocation was exceptional. Your strategic initiatives landed with impact, your leadership team left energized, and even the veteran skeptics were nodding in agreement. You walked away confident about the transformational year ahead. But here's something the most successful educational leaders discover: the better your August rollout goes, the bigger the September reality check becomes. It's not because your vision was flawed or your planning inadequate. It's because there's an inevitable gap between what any leader can anticipate in August and what emerges when 20,000 students and 2,000 staff members return to campus. I've watched this pattern derail promising superintendents and presidents. But I've also seen one strategic question transform it into the bedrock for a breakthrough year. The Confidence Trap Dr. Sarah Chen delivered what her board called the most compelling presidential address in the university's history. Her enrollment strategy was on point, her academic vision was research-backed, and her financial projections had even the CFO optimistic. The cabinet left last Tuesday's retreat aligned and energized. This weekend, Dr. Chen feels confident about the semester ahead. Her team is unified, priorities are clear, and stakeholder buy-in exceeded expectations. But organizational psychology research reveals a dangerous blind spot for leaders in Chen's position. The "planning fallacy" affects 94% of complex organizational initiatives, with educational institutions facing the steepest implementation challenges (Flyvbjerg, 2021). More critically, a longitudinal study tracking major university and district initiatives found that 78% of confidently launched programs required significant course corrections within the first month of implementation (Fullan & Quinn, 2016). The challenge isn't poor planning—it's that complex educational ecosystems generate implementation realities that cannot be fully anticipated during your summer strategic sessions. Recent data reveals the leadership disconnect forming right now across educational institutions: 76% of district leaders feel disconnected from campus-level operational challenges (NASSP, 2024) 71% of college deans report that senior administration doesn't understand their departmental realities (ACE, 2023) 68% of department chairs believe executive leadership lacks awareness of day-to-day implementation barriers (Chronicle of Higher Education, 2024) Michael Fullan's latest research reveals why August confidence often predicts September struggles: He states, "executives overestimate their operational awareness by an average of 340%." (Fullan, 2024). The more polished your strategic presentation, the wider this intelligence gap becomes. The Intelligence Deficit That's Undermining Your Leadership Here's what your team is thinking right now: "That vision was inspiring, but I'm already seeing challenges that weren't addressed. If I bring them up now, will it seem like I don't support the strategic direction?" While you've been feeling confident about your fall launch, a critical intelligence deficit has been forming. Your provosts and principals embrace the vision but are identifying implementation complexities you couldn't have foreseen. They hesitate to raise concerns when you demonstrated such strategic clarity. Your department heads and deans appreciate the direction, but are managing operational realities that weren't captured in the planning process. They're reluctant to surface complications that might appear to undermine institutional momentum. Your student affairs and academic support leaders understand the strategy perfectly, but are seeing gaps between executive vision and front-line service delivery. Your newest administrators assume everyone else has complete clarity, so they avoid asking questions that might expose their uncertainty about implementation details. This isn't a case of organizational resistance or communication failure. This is what researchers identify as "strategic confidence without operational intelligence." Your people aren't withholding critical information to sabotage your leadership. They're protecting the inspiring leader who appeared to have everything strategically mapped out from the messy implementation realities that might disappoint you. The Question That Reshaped the Internet Kyle Schwartz faced the classic educator's dilemma. Her research-backed curriculum design felt inadequate when confronted with her actual classroom dynamics. Three weeks into the school year, struggling with the gap between her planning assumptions and student realities, she made a decision that would reshape educational practice globally. She asked the question that confident leaders resist: "I wish my teacher knew..." The student responses demolished her planning assumptions: "I don't have pencils at home." "I haven't seen my dad in years, and it makes me sad." "My family and I live in a shelter." "I walk to school by myself, and I only feel safe when I get to school." Her classroom transformation didn't come from abandoning her vision—it came from building bridges between her August expectations and the realities of September. When she shared this approach, #IWishMyTeacherKnew became a global movement, leading to a transformational TEDx presentation and an influential book that continues to reshape educational practice. The breakthrough wasn't superior planning. It was strategic questioning. Why This Amplifies Rather Than Undermines Authority The counterintuitive truth: asking "What do you wish I knew?" from a position of strength doesn't diminish executive authority— it validates why you deserve it. When educational leaders combine strategic confidence with genuine curiosity about implementation intelligence, organizational dynamics shift dramatically: ✅ Institutional trust accelerates 4x faster when leaders demonstrate both vision and vulnerability (Zak, 2022) ✅ Innovation capacity increases 67% when confident executives show learning agility (Brown, 2023) ✅ Leadership retention improves 45% when administrators ask "What do you wish I knew?" from positions of strength (Dutton & Heaphy, 2023) ✅ Student outcomes improve 2.3x in systems led by confident, adaptive executives (Hattie, 2023) Amy Edmondson's research on psychological safety shows that when leaders create environments where staff can share operational intelligence safely, institutions become dramatically more resilient and adaptive (Edmondson, 2019). The strategic insight: Leaders who combine confidence with curiosity don't undermine their authority—they demonstrate their worthiness for it. Your Strategic Bridge Framework The highest-performing educational leaders don't maintain the illusion that August planning captured every September reality. Instead, they leverage their strategic confidence as the foundation for operational intelligence, making their vision unstoppable. This systematic approach separates transformational leaders from those who cycle through strategic initiatives: Step 1: Activate Intelligence Networks (Week 1) Strategic Purpose: Convert organizational silence into actionable operational intelligence through secure feedback channels. Executive Process: Deploy this message within 48 hours. [ Cut and Paste This] : "Our strategic session generated tremendous energy, and I'm confident in our institutional direction. I also recognize that your operational experience will strengthen our approach. Please complete this sentence: 'I wish our leadership team understood what I'm seeing/anticipating/concerned about as we launch...' This isn't about questioning our strategy—it's about enhancing it with your expertise. Anonymous participation welcomed." Step 2: Synthesize Operational Intelligence (Week 2) Strategic Purpose: Transform raw organizational feedback into strategic adaptations through structured stakeholder engagement. Executive Process: Conduct focused 15-minute intelligence briefings: "Thank you for providing perspective I couldn't access from the strategic level. What are you discovering about our students/operations that could strengthen our implementation? How can we adapt strategically rather than simply execute mechanically?" Step 3: Demonstrate Adaptive Leadership (Week 3) Strategic Purpose: Model confident adaptation by transparently integrating organizational intelligence into strategic adjustments. Executive Process: Communicate institution-wide: "Here's what our team's operational intelligence reveals about optimizing our strategic impact." Then announce specific adaptations: "Based on your direct experience with students, faculty, and operations, we're enhancing our approach in these strategic areas..." Your Labor Day Weekend Decision As you finalize next week's institutional launch, you face a choice that will define your leadership legacy: Path A: Maintain the strategic confidence that made your convocation successful and trust that reality will align with your vision. Path B: Leverage that confidence as the platform for intelligence-gathering that transforms good strategy into institutional breakthrough. Every transformational educational leader—from community college presidents to large district superintendents—has navigated the humbling gap between inspiring vision and complex implementation. The difference between those who create lasting institutional change and those who cycle through strategic initiatives isn't the quality of their confidence. It's their courage to bridge confidence with operational curiosity. Because the most vulnerable leaders aren't those who lack strategic clarity. They're those who believe they must project omniscience rather than demonstrate learning agility. The intelligence framework is ready. Your people possess critical insights. Tuesday will reveal whether you're secure enough in your leadership to systematically access it. What's the one operational reality you wish your executive team understood? Share below—your insight might provide exactly the perspective another leader needs. Ready to Transform Institutional Intelligence? Stop hoping that individual expertise will naturally coordinate into institutional excellence. Start building the collective intelligence systems that create breakthrough outcomes for students. Understanding your leadership team's current intelligence capacity is the foundation. In just 5 minutes per executive, discover: Where your team defaults to siloed rather than integrated thinking Which cognitive approaches naturally enhance collective intelligence How to transform challenging dynamics into collaborative breakthroughs  Assess Your Leadership Team Intelligence → Complete the Executive Leadership Intelligence Diagnostic
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