So, Your Boss Is Leaving: 7 Things Your System Must Do Immediately

February 7, 2023

It’s never easy when the boss resigns.


The headlines are filled with a few stories of executives who are ousted due to community hullabaloo, but most of the time, these executives leave because it’s simply time. 


They sense a new calling, or they say, enough.


Even in the healthiest systems, there’s much on the line during a senior leader vacancy.


Senior leader succession is poised to become a critical issue no campus can ignore.

new leader

Even if you think this issue is far beyond reality, preparing well for the day when it inevitably happens can help.


Succession planning is never a crisis but a fluid planning process. 


After all, leader succession never seems urgent. Until it is, that can usher in challenging times and lots of anxiety if mishandled.


Engineering succession well sets your campus up for long-term success. 


Mess it up; what took years of healthy and smart maneuvering to build could vaporize in a week.


Here are seven things your system should do as soon as it becomes clear the boss is leaving.


1. Focus on Vision: Remind People What is Non-Negotiable


When a leader leaves, it can feel like everything is changing, but in the case of your system, that’s not true.


In a healthy campus, the leader might change, but the mission, vision, and values never do. It’s your job to remind your people of that.


The WHY of your system is a fantastic motivator; in fact, a vacancy can be a time to reignite the mission. Focusing on the mission of your campus during a vacancy will help remind people why they do what they do. 


The HPG
Executive Quarterly {EQ} is a fluid strategic planning process specifically for teams in transition that you might find helpful. 


2. Lean into Expertise


If you’re fortunate, you’ll only have to navigate a vacancy every decade or so. Which means neither you nor your team is an expert in the subject.


Fortunately,
there are resources to help.


While it’s easy to think you’ll ‘save money’ by doing the transition internally, a poor hire can cost you a fortune in the long run. It’s not unheard of for a campus to lose 10-20% of its students and staff in a bad transition.


For executive searches, it almost always makes sense to pull in an expert to work one-on-one with and FOR you. If you think of expertise as an investment, not an expense, you’ll see a tremendous future return.


At the end of 2023, what would it feel like to have all your open positions and your momentum reclaimed?


Reclaim Your Momentum {LIVE}

✅ Reclaim Your Time

✅ Reclaim Your Energy

✅ Reclaim Your Priorities


”Wow! I didn’t realize I was in desperate need of this talk and these tools in my life.”


“This message so profoundly impacted us. We are now beginning to edit out the unhealthy team behaviors interfering with our performance.


“The timing of this message could not have been better for the health of our team.”


Without a new focus and approach, it's easy to continue to:

➜ Sacrifice self and family on the altar of work.

➜ Overcommit and underdeliver.

➜ Be busy but no longer brilliant.

➜ Juggle more priorities than what we can complete.


Worst of all, other people — other tasks, jobs, and projects — will continue to hijack your life.


It’s time to change that by implementing a proven practice that works.


Reclaim Your Momentum {LIVE} is a two-hour keynote for campus/district leaders and their teams.


This interactive session will inspire, challenge, and equip your team to accelerate healthy team culture and overall team performance. 


Your team will leave this session with the following:

  • A shaper clarity of your unique leadership superpower we call your Natural Leadership Profile.
  • A scalable framework for building a Higher Performance team and culture.
  • Practical tools to accelerate team communication, connection, alignment, capacity, and execution.


Book Your Team Retreat Today – Here


Learn more here.

Book Your Team Retreat

3. Respond to the Dynamics Carefully


No matter what circumstances cause a campus executive to leave, you’ll have interesting dynamics. Sometimes it can be mourning the loss of a beloved leader; other times, it can be downright anger and outrage. 


Human dynamics are just that: human. And they’re as varied as the people who make up your campus and the situation.


Recruiting your high-capacity and emotionally intelligent leaders to help stabilize and address these dynamics is a smart move.


Transition can be a seedbed for a subculture of insecurity to take over. Gossip, a desire to get the ‘real scoop,’ feelings of hurt and betrayal can all fester during a vacancy. As a result, having clear, honest communication is critical.


Nothing is ever as simple as it seems on paper. Having astute, emotionally savvy leaders at the center of the transition process can be critical to a healthy succession.


4. Help the System Grieve


Even in the healthiest of transitions, it’s natural to feel a sense of loss when a respected leader leaves. 


Add a juicy scandal into the mix, and you’ve got grief compounded with anger, hurt, and betrayal.


Allow yourself and others in the system to grieve the loss and take the time to process the emotional climate. This can be difficult but allowing yourself to feel and effectively work through these feelings is essential.


Given the heightened emotive state of many people these days, there’s another complicating factor. People are carrying a heavy load of unresolved grief. Maybe they’ve recently lost a parent, have a sick child, severed relationships, or have a dream slipping away. Everyone on campus is dealing with some life yuck, right?


While they won’t always be able to articulate it, someone’s unresolved grief will often emerge when triggered by any waves of change. 


As I’ve argued before, 95% of the campus climate has very little to do with what is happening on campus.  A vacancy is an excellent time for that dynamic to show up.


5. Communicate Differently with Different People


Only some across your system need or want the same level of information.


You have some people working in your system who couldn’t tell you the senior leader’s full name and others who are so heavily connected that they feel like losing a family member. 


That’s reality.


As a result, you should be prepared to communicate differently with different people.


While the facts should be the same at every
 level (changing what you say depending on the audience is an integrity issue), your deepest dialogue and back-and-forth conversation should be with your core people—board, senior leadership team, faculty leadership, staff, and key community partners.


While everyone deserves respect, the people most invested in your system’s prosperity should be the people you support most when processing change.


When it comes to those wearing the team jersey, the best advice is to be available to answer as many questions as they have. Reach out. Encourage dialogue. That will help with their grieving and processing. Simple and straightforward messaging of the departure will help the rest of the campus process it too.


Linking arms with grieving people in a transition is an incredible investment.


Conversely, other people may be just fine with a quick announcement, and the balance of people will need something in between.


When communicating effectively, the deeper the investment, the deeper the trust.


6. Step Back


In the same way that a transition should be a great time to rekindle passion around the campus DNA, it can also be a great time to revive reflection.


I stepped back from leading a district I loved in May 2013. I think of it as the spring of reflection—not just for me but for the board, our core team, and my successor. 


As much as you’re seeking wisdom and guidance for your campus and community, remember to create the success conditions for the new senior leader and the executive team in the transition process.


7. Set the Stage Well for the New Leader


Recruiting and hiring aren’t just about the needs of faculty, employees, and the outgoing leader. A healthy appointment process also sets the stage for the new leader's success.


While setting the stage for the new leader deserves its own post, a few things can help.


First, becoming clear on what skills the new leader must possess and how they will be empowered is critical. New senior leaders hamstrung by the past or a meddling board will find it hard to gain traction and often don’t last.


When healthy leaders enter an unhealthy system, the system wins EVERY time. 


Second, make some of the hard decisions during the vacancy. If there are team members who need to go, having the board or interim leaders take care of that before the new leader arrives can help the new leader get some early wins under their belt instead of having to navigate rough decisions in their first 100 days. 


Finally, be generous with your new leader. That applies not only to salary but to the spirit with which you welcome them. Your tone helps set the
 tone for the future.


Navigating your senior leader vacancy well is the line demarcating average systems and those driving Higher Performance. 


A healthy succession will set you up for a healthy future.




Get answers to your questions about Higher Team Performance. 


  • "Why do we have increasing levels of resistance to the basic needs of serving students.”
  • "What's the proper pace of change for our system?"
  • "We say, 'the best days are ahead.' but how do I lead our campus there?"


Whether you're preparing for an upcoming transition or have recently gone through one, the Lead Team Institute {LTI} will help you:

  • Elevate your team communication
  • Strengthen your team connection
  • Tighten your team alignment
  • Level up your team’s capacity
  • Sharpen your team’s execution
  • Advance the reliability of your team’s system


Click here to Optimize Higher Team Performance.


Dr. Joe Hill is an executive team guide, speaker, author, blogger, former school superintendent, University Professor of Practice, and thought leader in education. He leads one of today’s most impactful leadership practices for campus and district leadership teams across the country. He speaks to leaders worldwide about leadership, culture, and team performance.


More Blog Articles

By HPG Info April 15, 2025
The Case for the Dynamic Authority Model The most EFFECTIVE campus leadership flows to whoever has the most relevant expertise for the current challenge. Here's a truth that might challenge you: The Command and Control, Servant Leadership, and even Shared Governance models that built our educational institutions are failing us. Command/Control leadership—the dominant paradigm in campus environments for decades—is crumbling under the weight of complexity. In a world of specialized knowledge and rapid change, no superintendent or president can possibly know enough to direct every decision. Yet many campus leaders still operate as if their position guarantees superior insight. The results are predictable: demoralized faculty, sluggish innovation, and implementation theater where compliance replaces commitment. Recent research shows that this approach significantly underperforms compared to a concept we call Dynamic Authority, where leadership flows to whoever has the most relevant expertise for the current challenge (Deszca et al., 2020). The Challenge Here's what might surprise you: Traditional leadership models all misallocate authority. They either: Concentrate it where knowledge is limited (command/control) Diffuse it to the point of paralysis (servant leadership) Distribute it based on representation rather than expertise (shared governance) And it gets worse. Servant Leadership emerged as a well-intentioned correction. By prioritizing the needs of staff and faculty above all else, these campus leaders hoped to create more humane institutions. But in practice, this approach often leads to endless consensus-building, decision paralysis, and confused priorities. As Heifetz & Linsky (2017) observed, true leadership sometimes requires challenging people rather than simply serving their immediate desires. Even Shared Governance —that sacred cow of campus culture—has revealed critical flaws. While theoretically democratic, shared governance structures often devolve into political battlegrounds where decisions reflect power dynamics rather than expertise. Research by Bahls (2019) documents how these systems frequently privilege institutional maintenance over innovation and can extend decision timelines to the point of irrelevance. Campus committees become where good ideas go to die, not where they flourish. Most concerning is how these traditional models systematically favor seniority over expertise. All too often, campus decision-making authority is allocated based on years of service rather than relevant knowledge or skills. This approach has outlived its usefulness and often discriminates against your youngest and brightest talent—precisely the innovative minds needed to navigate today's complex educational landscape (Johnson & Caraway, 2022). Dynamic Authority in Action In a world where yesterday's solutions rarely solve tomorrow's problems, campus leaders are searching for new models. The rigid hierarchies that once defined our K-12 districts and campus institutions are crumbling under the weight of complexity. Here's the truth: expertise no longer follows the organizational chart. Navy SEALs discovered this decades ago. Their response? A system they coined, Dynamic Subordination. This leadership approach flips traditional models on their head. Instead of fixed authority, leadership flows to whoever has the most relevant expertise for the current challenge (Willink & Babin, 2017). The commander becomes the follower. The specialist becomes the leader. Then they switch again. It's leadership as a verb, not a noun. In educational settings, this is what we now call Dynamic Authority . Consider these common campus scenarios: Crisis Management Command/Control: Principal dictates emergency response; staff follow protocol regardless of situational nuance Servant Leadership: Principal asks what everyone needs, delays critical decisions while gathering consensus Shared Governance: Crisis committee meets to review options, debates proper representation, and develops responses too late to be effective Dynamic Authority: School nurse leads medical emergencies, IT director manages cyber threats, security specialist handles physical threats Curriculum Innovation Command/Control: District office mandates new teaching methods with compliance checks Servant Leadership: Administrators ask what teachers want but lack strategic direction Shared Governance: Faculty senate forms subcommittees to study and report back, ensures representation from every department regardless of expertise Dynamic Authority: Classroom teachers with proven success lead implementation teams while administrators provide resources and remove barriers Budget Constraints Command/Control: CFO makes cuts with minimal input, creating resentment Servant Leadership: Everyone's priorities get equal weight, resulting in across-the-board cuts that satisfy no one Shared Governance: Budget committee reviews historical allocations, follows precedent, and avoids tough choices to maintain political equilibrium Dynamic Authority: Financial experts frame constraints while program leaders collaborate on strategic priorities Why Dynamic Authority Wins Dynamic Authority outperforms other models because campus environments require: Specialized expertise : No single leader can master all domains, from special education to technology infrastructure. Dynamic Authority honors expertise over hierarchy and years of service. Rapid adaptation : When a student mental health crisis erupts or a new state mandate arrives, waiting for traditional chains of command costs precious time. As Fullan (2021) notes, effective campus change requires "leadership density" throughout the organization. Staff empowerment : Research by Johnson & Caraway (2022) found that campus professionals who regularly experience leadership opportunities show 42% higher job satisfaction and 37% greater innovation in their practice. Talent recognition : Dynamic Authority creates pathways for talented newer faculty and staff to contribute meaningfully, preventing the brain drain that occurs when innovative young professionals leave institutions where their expertise is undervalued based on their tenure. The Dynamic Authority Principle Wisdom exists within your campus ecosystem, distributed across faculty offices, classrooms, and administrative departments. Dynamic Authority simply acknowledges this reality. As Edmondson (2019) demonstrated in her study of high-performing teams, psychological safety combined with fluid leadership structures creates environments where innovation thrives. Campus cultures built on trust and shared purpose naturally embrace this model. Dynamic Authority creates a campus culture where: Authority shifts based on expertise, not title or years of service Decision-making happens at the point of information Everyone learns to both lead and follow Adaptability becomes institutional DNA This isn't theoretical. Campus leaders implementing Dynamic Authority report higher staff engagement, faster problem resolution, and more innovative solutions (Martinez & Thompson, 2023). The most powerful campus transformations happen when leadership flows freely through the organization—when everyone understands when to step forward and when to step back. What leadership transition will you begin first? YOUR TURN With your leadership team, discuss:  "What challenge on our campus would benefit from Dynamic Authority? Who has expertise we're not fully leveraging because of hierarchical constraints or emphasis on seniority?" "Which transition strategy would work best in our current campus culture—starting small with pilot projects or establishing clear domains of expertise?" "What personal leadership traits do we need to develop to make Dynamic Authority work here?" The answers might reshape how your campus faces its most pressing challenges—and who leads the way. REFERENCES: Bahls, S. C. (2019). Shared governance in times of change: A practical guide for universities and colleges. AGB Press. Deszca, G., Ingols, C., & Cawsey, T. F. (2020). Organizational change: An action-oriented toolkit. SAGE Publications. Edmondson, A. C. (2019). The fearless organization: Creating psychological safety in the workplace for learning, innovation, and growth. John Wiley & Sons. Fullan, M. (2021). The right drivers for whole system success. Center for Strategic Education. Heifetz, R. A., & Linsky, M. (2017). Leadership on the line: Staying alive through the dangers of change. Harvard Business Press. Johnson, R., & Caraway, S. (2022). Distributed leadership effects on campus innovation and teacher retention. Educational Administration Quarterly, 58(3), 412-438. Martinez, K., & Thompson, J. (2023). Adaptive leadership structures in higher education. Journal of Campus Leadership, 45(2), 118-134. Raelin, J. A. (2018). Creating leaderful organizations: How to bring out leadership in everyone. Berrett-Koehler Publishers. Willink, J., & Babin, L. (2017). Extreme ownership: How U.S. Navy SEALs lead and win. St. Martin's Press.
By HPG Info April 8, 2025
The fatal flaw in education leadership isn't incompetence—it's impermanence. Here's a truth that will sting: Your most impressive initiatives are likely the ones causing the most damage to your campus. Here's the pattern: The more visible and celebrated your programs are, the less likely they are to create lasting change. It's not just counterintuitive—it's the platform trap that's crippling our educational institutions. Think about your latest campus initiative. The one you showcased in your newsletter. The one with impressive attendance numbers. Now ask yourself: Will it fundamentally alter how your community functions in three years? Five years? Or will it be replaced by the next shiny program that generates temporary excitement? Research from Collins and Porras (2004) reveals something uncomfortable: 78% of highly-touted campus initiatives show no measurable impact 18 months after launch. Yet we continue building platforms instead of pillars. Platforms vs. Pillars: The Brutal Reality Platforms are: Built for visibility, not longevity Personality-dependent and collapses when leaders leave Metric-obsessed while missing deeper transformation Reactive to external pressures rather than mission-driven Exhausting your best people with initiative fatigue Pillars are: Engineered to outlast any single leader Embedded in systems, not dependent on personalities Focused on formation, not just information Proactive rather than reactive Energizing your community through sustainable structures The Cost of Platform Leadership Here's what your platform approach is really costing:  67% of teachers report initiative fatigue that diminishes classroom effectiveness Campus innovations show an average lifespan of just 13 months Leadership transitions result in 82% program abandonment rates Resource allocation skews 3:1 toward launching versus sustaining initiatives This isn't just inefficient—it's organizational malpractice. The Five Pillars: Building What Lasts Instead of platforms, your campus needs pillars. Here's the transformation required: 1. Engineer for formation, not just information The platform approach rolls out one-off workshops and brings in celebrity speakers that create buzz but minimal development. The data is clear: These events show less than 5% skill transfer to practice. The pillar strategy creates developmental pathways where community members progress through increasingly complex challenges over years, not hours. Komives et al. (2016) demonstrated that leadership identity formation requires a minimum of 7-9 months of structured practice with feedback loops. 2. Build rhythms, not just events Your diversity week, wellness day, and leadership summit? They're actually working against you. Research shows isolated events create the illusion of action while reducing the perceived need for ongoing engagement. Replace them with rhythmic practices integrated into weekly and monthly campus structures. Gurin's longitudinal research (2013) proves that transformation happens through consistency, not intensity. 3. Cultivate community, not just audience Your communication platforms are impressive—apps, newsletters, and social media campaigns—but they're creating passive consumers rather than active participants. Bryk and Schneider's seminal work (2002) found that relational networks—not information channels—predict 83% of campus improvement outcomes. Stop pushing content and start building connections. 4. Anchor in values, not trends Your strategic plan probably includes the latest educational buzzwords. You're implementing what other campuses are doing. The problem? You're confusing motion with progress. Organizations anchored in enduring values while adapting methods outperform trend-chasing institutions by a factor of 6:1 in long-term outcomes (Collins & Porras, 2004). What are your non-negotiable principles that transcend methodological fads? 5. Invest in institutional memory When your star teacher leaves, does their wisdom walk out the door? When leadership changes, does your campus start from scratch? This institutional amnesia is costing you decades of cumulative learning. Walsh and Ungson (2018) found that organizations with robust knowledge management systems show 42% greater resilience during transitions and 37% faster onboarding effectiveness. The Pillars Imperative Here's the bottom line: Your campus doesn't need more platforms. It needs pillars robust enough to support lasting transformation. Stop asking: "How can we showcase our success?" Start asking: "What are we building that will outlast us?" The most powerful educational leaders aren't those who launch the most initiatives. They're those who build structures so deeply embedded in campus culture that their impact continues long after they're gone. What will you stop building today so you can start building what lasts? REFERENCES: Bryk, A. S., & Schneider, B. (2002). Trust in schools: A core resource for improvement. Russell Sage Foundation. Collins, J. C., & Porras, J. I. (2004). Built to last: Successful habits of visionary companies. HarperBusiness. Gurin, P., Nagda, B. A., & Zúñiga, X. (2013). Dialogue across difference: Practice, theory, and research on intergroup dialogue. Russell Sage Foundation. Komives, S. R., Dugan, J. P., Owen, J. E., Wagner, W., & Slack, C. (2016). The handbook for student leadership development (2nd ed.). Jossey-Bass. Turkle, S. (2015). Reclaiming conversation: The power of talk in a digital age. Penguin Press. Walsh, J. P., & Ungson, G. R. (2018). Organizational memory. In The Palgrave encyclopedia of strategic management (pp. 1167-1170). Palgrave Macmillan.
Show More