4 Ways To Ensure You Become The Type Of Boss Your People Love And Laugh With (Not At)

September 27, 2022

It happens every day.


You’ve seen it, and maybe you’ve done it.


Done what?


Talk about a leader behind their back about everything you think you could never say to their face.


Every day, people vent about their leaders with rolled eyes and snarky jokes.


Most leaders have no clue it’s happening to them.

Please note: The organization's success does not exempt one from the backstage devilries. 


No level of leadership frees you from your weaknesses. You can lead one of the most successful systems in your sector and still have flaws that frustrate your team.


And here is the truth: The higher one transcends up the organizational chart, the more these weaknesses are illuminated. 


So, how do you avoid becoming that leader?


One of the best ways to do that is to make sure your team talks TO you about their challenges.


If your team feels like they can talk TO you, the office drama and gossip drop precipitously. 


So, how exactly do you build the conditions for that?


Here are four keys to creating a culture where people can talk to you as a leader, not just about you when you leave the room. 


I’ll also walk you through some fresh examples of how this reality plays across our HPG team.


If you don’t think this matters, remember—people don’t quit their jobs these days. They leave leaders and cultures.


1. Ask…Then Brace Yourself 

 

The best way to avoid being the leader everyone complains about is to ask your team for feedback. 


Directly. 


Face to face.


Then…brace yourself. 


It would also help if you raised your pain threshold. 


If the feedback you hear from your team surprises or bothers you, don’t tell your face. Smile because your team is giving you a gift.


A current example:

I recently received some feedback from my team as part of an Executive Quarterly {EQ} retreat we did.


I specifically asked them to name where I was getting in the way of our performance. I told them nothing was off-limits, and they didn’t have to worry about my Feeler getting hurt. 


Well…they told me.


Some comments about my leadership included:

  • I can be impulsive.
  • Sometimes, I wig out when things aren’t going well.
  • I micromanage when I’m not sure about the outcome.
  • Sometimes, our mid-term goals seem unclear or vague.


You know what? They were right.


Sure, I was disappointed to hear each of those nuggets of critique, but my frustration was directed at the man in the mirror. I have blind spots, and I am still a work in progress. 


I love my team and their willingness to step in the ring to challenge me with an accurate assessment of my leadership over the last quarter.


Our team often uses the “L” word in our work. 


Love = To Fight FOR the Greatest GOOD of the Other.


Here’s the bottom line. To be a Higher Performance leader, you must raise your pain threshold to hear that kind of feedback directly, honestly, and face to face with your team.


Please note:

  • You can’t wince.
  • You should not deny it.
  • You shouldn’t defend yourself.
  • You can’t sulk.


Once you hear honest feedback, the correct response is a simple “thank you.”


This is the stuff that strengthens your team and culture. 


Sadly, when you look at scandal after scandal across various sectors and leadership spheres, that kind of direct, honest, open feedback is missing because it’s often penalized.


Instead, leaders cultivate cultures of fear, bullying, and self-preservation. In extreme cases, I’ve even heard of dominating leaders forcing staff to resign and demanding they sign NDAs (non-disclosure agreements) on their way out to ensure they won’t talk about how bad things were.


If you want to create irresistible culture, crave the feedback you’d usually curtail, even if it hurts.


Especially if it hurts.


2. Reward It

 

In case you missed it, honest feedback is something you need to reward when given.


Many senior leaders say they’re approachable when that’s not the case.


Remember, even if you think you’re nice, you hold the keys to hiring and firing people. Most people are afraid to tell you the truth because they’re scared of being penalized, pushed to the side, passed over for promotion, or even fired.


So, when you get honest and even critical input, celebrate it.


In our feedback session (and countless other meetings where I get feedback like this), I must remind myself to let my team know that I’m grateful and that this is precisely what they should be doing and need to hear.


Exemplary leaders say things like:

  • Thank you.
  • This feedback is a gift.
  • That’s fair. 
  • I’m grateful you care enough to share that.


If you think it’s risky to do this at work, imagine what would happen if this was the dynamic at home. Trust me. The reward is worth the risk. 


This is the stuff healthy teams do habitually.


And the team will only be as healthy as the leader.


The Time To Optimize Your Campus Performance Is Now

The Lead Team Institute {LTI} is a step-by-step framework for Optimizing Higher Team Performance (when gravitational pull toward average is working against you). 


{LTI} is a complete program of workshops, tools, coaching, and strategies that will equip you to drive Higher Team and System Performance. 


Learn more about the Lead Team Institute

3. Ask More Questions

 

You’ll want to make the honest feedback moments as brief as possible.


Don’t.


When an individual or your team gives you critical feedback, they usually test the waters with something mild and watch for your reaction.


In other words, provoke them to go a few rounds with you to get to the honest truth. 


So, in addition to celebrating what they’ve shared, open another round—in the most open tone possible—by asking questions like:


That was so helpful. Thank you. Anything else?


We should get all interference out on the table.
What else are people seeing? What else could help us grow?


I’m learning and need to know this stuff. Any other thoughts or observations?


Yes, that’s bold, but it’s worth it.


Usually, in round two or three —when people feel safe—the big stuff shows up (my impulsiveness showed up in round three of me asking the question).


Yes, this takes humility. But I’ve learned humility comes through two paths:



  1. Voluntarily
  2. Involuntary


How does involuntary humility happen? Simple: when you get humiliated by others or by a situation. Humiliation is involuntary humility. When you don’t humble yourself, others are happy to do it for you.


I’m trying to be intentional in taking the voluntary path moving forward. 


I don’t always get it right, but I’m fighting hard for me and us.

 

4. Practice the Two-Month Rule

 

Ongoing and honest feedback from your team shouldn’t be an annual event or a performance review phenomenon (the yearly performance review is going the way of the video rental store).

 

You can also have the tightest systems in the world by asking for feedback regularly and still not getting honest responses from your team.


Here is where the “Two Month Rule” comes to play.


If I were your performance coach, I would ask, “when was the last time someone gave you harsh feedback that you took and leveraged to change a leadership behavior that everybody on your team could observe and appreciate?”


If you couldn’t give me an example, I would probably say that your influence is diminishing.


Seriously, if I can’t name a specific challenge that one of my trusted team members gave me in the last two months that helped to keep me off the rocks of average or underperformance, I bet they are also laughing at me and not with me. 


Mic drop.


It got me thinking…have I gone through two-month spurts where all I heard was sunshine? 


Honestly, I’m just not that good. 


And neither are you.


This means it’s time to go back to the team and actively solicit honest feedback.


For me, it’s not just a matter of leading better. It’s a matter of character, care, and credibility. 


I want the people closest to me to become better with me. That includes my wife, kids, friends, and team.


The people closest to you should have the best access to you to be For You. 


Often in leadership, it’s the exact opposite.


Brand New: A Step-By-Step Framework to Optimize Higher Team Performance (when gravitational pull toward average is working against you).


Every leader I know struggles with average-performing systems and is under the gun to improve. Most lack the confidence and collective talent to make it happen. 


I know it’s hard to be that honest to admit you have more questions than solutions. 


If you are hungry for change, we can help. 


Higher Performance Group exists to Optimize Higher Team Performance. 


Don’t think it’s just you and your team who are struggling. That couldn’t be further from the truth. 


So how do you Reclaim Your Momentum (LINK to Reclaim Your Momentum {LIVE}) when you are back in the whirlwind and can’t give up any additional time?


The Lead Team Institute {LTI}  is a step-by-step leadership development solution that integrates within your regular standing leadership meetings. 


In the series of workshops, you will get my entire playbook for Optimizing Higher Team Performance—from start to finish:

  • How to optimize team communication
  • How to optimize team connection
  • How to optimize team alignment
  • How to optimize team capacity
  • How to optimize team execution
  • How to build highly reliable systems


And much more. 

 

The complete package of workshops, tools, assessments, performance coaching and strategies will equip you to build irresistible culture and Higher Team Performance. 


Are you ready to lead your team to higher heights? You can get access to all of it today!

Learn more about the Lead Team Institute

More Blog Articles

By HPG Info July 7, 2026
And summer break isn't going to fix it. It's July 5th. You're reading this the morning after fireworks, probably with a cup of coffee you actually had time to finish for once. And somewhere in the back of your mind, you've already decided that this stretch — these six or seven weeks before the building fills back up — is going to fix what's broken in your cabinet. It's not going to fix it. I need you to hear this from someone who isn't trying to sell you on a vacation: rest is not the same thing as repair. Your team can come back in August more tan and less tired and still be carrying the exact same structural weight they were carrying in May. Because the thing that's breaking them isn't a depletion problem. It's an architecture problem. And architecture doesn't rebuild itself while everyone's at the lake. Keep reading. This one's for the leader who knows something's off and has been hoping the calendar would solve it. — — — You Don't Have a Resilience Problem Here's what's actually happening, in plain terms. You've got people on your cabinet — maybe it's you, probably it's you — who are waking up tired before they've even gotten out of bed. Not tired from a long week. Tired in a way sleep doesn't touch anymore. You've got people performing confidence in the 2:00 meeting and sitting in their car afterward wondering if any of it was real. You've got people who used to love this work and now just do it. Same title, same competence, completely different relationship to the job. That's not burnout the way your professional development catalog talks about it — protect your boundaries, try a gratitude journal. That's a measurable force acting on people who were never given a system designed to hold it. 📊 63% of professionals are showing at least one sign of burnout right now — up from 51% just a few years ago. That's not a vibe. That's a structural shift in working conditions, and your cabinet is standing directly inside it. Burnout doesn't go after the disengaged. It goes after the deeply invested. Here's the part that should unsettle you a little: it's not hitting your weakest people. It's hitting your best ones. The ones who care most are the ones who absorb the most — because they're the least likely to say no without writing a three-page justification for why they're allowed to. Which means the person carrying the most weight on your cabinet right now is probably the one you'd never think to worry about. Because they're still performing fine. TQ IMPLICATION → When the Burnout Force suppresses any one dimension of TQ = IQ × EQ × PQ — and it almost always hits EQ first — eight brilliant people quietly become eight exhausted individuals trying not to show it. — — — Why This Week, Not September If your plan is "we'll regroup over the summer," you're going to walk your team right back into the exact same conditions in August — just rested enough to absorb them a little longer — while your best people quietly do the math on whether this is still worth it. I've watched it happen more times than I can count. The cabinet member who's three months from the door doesn't leave because they stopped believing in the mission. They leave because nobody ever rebuilt the structure that was supposed to hold them up. This window — right now, this stretch between the 4th and the first board meeting of the fall — is the only time your whole team is actually together, away from the daily fires, with enough margin to do something structural instead of something cosmetic. It's short. It's closing. Once the building fills back up in August, this conversation gets ten times harder, because everyone's back in survival mode and there's no room left to rebuild anything. ❌ Immature: "We'll regroup once things slow down." ✅ Mature: "We'll rebuild the architecture while we actually have the room to do it." — — — What Actually Works (And What Doesn't) You can't fix a collective architecture problem by sending three people to a conference and hoping it trickles down. It doesn't trickle down. It just creates one more person on your cabinet who's seen the framework and is now alone trying to translate it for everyone else. That's not a solution — it's a more sophisticated version of the same isolation. What works is your whole team in the room at the same time, hearing the same language, naming the same forces, in the same moment — so the isolation breaks immediately instead of getting passed down secondhand. I had a superintendent tell me, six months after we did this work together: "I feel like I'm leading again instead of surviving." Same district. Same challenges. Different architecture for who's allowed to carry what. (This is exactly the gap The Burnout Force keynote was built to close — not by making individuals more resilient, but by giving your entire cabinet a shared language for the forces acting on all of them, at the same time, in the same room. More on that below.) — — — The Maturity Shift Immature leaders think: "I need to push through this. Resilience is the answer." Mature leaders think: "I need to understand what I'm pushing against — and whether I'm designed to push against it alone." Immature leaders absorb the force as a personal experience and add another morning routine. Mature leaders name the force structurally and build the conditions where it gets distributed instead of concentrated. From our research across 987 leadership teams: 3× performance improvement. 29% higher engagement. 27% better outcomes. Zero burnout increase — when the architecture gets rebuilt instead of the individual. Your turn: Who on your cabinet is carrying the most right now — and does your team even know it? Name them in your head. Then ask yourself if you'd actually planned to do anything about it before August. — — — Let's Get This on the Calendar Before the Building Fills Back Up Here's what I'd want for you if I were your friend: get your whole cabinet — or your whole staff, if that's the room you've got this summer — in front of this before the fall calendar swallows you again. Not a resilience talk. A structural reframe about why the weight keeps landing on the same people, and what it would take to actually distribute it. I built the Burnout Force keynote for exactly this room, this time of year, this exact decision point. I'd rather have this conversation with you now, while you still have a retreat date open, than in October — when your best person hands you their notice and you're trying to figure out what happened. Full cabinet or full-staff keynote experience. Built for leaders done treating a structural problem as a personal failing. If that's the room you're trying to build this summer, let's talk this week — not in the fall. 📅 Grab 30 minutes: calendly.com/higherperformance/30minutecoffee 📞 Or just email: ✉️ joe@higherperformancegroup.com Your people aren't broken. The system they're operating inside is. And you've got about six weeks to do something about it before the building fills back up. — — — Found value in this? → Repost with the one force you watched hit your cabinet hardest this year. → Tag a leader you know is carrying more than they should be carrying alone — over this holiday weekend especially. → Comment with what your summer plan actually was, before you read this. The more leaders who move from individual resilience to collective architecture, the stronger our institutions become. Follow DR. JOE HILL and Higher Performance Group for weekly Team Intelligence insights.  #CancelAverage
By HPG Info June 30, 2026
AI just made generic excellence free. Your $20 subscription can now produce a board-ready strategic plan in eleven minutes. Which means the only thing your institution is still selling — the only thing that cannot be prompted, benchmarked, or replicated at scale — is the original human judgment your cabinet has been accidentally scheduling out of existence. Here’s the question that should be keeping every superintendent and university president awake right now: ❬ If AI just made generic excellence free — and your institution has been accidentally scheduled out of the original human perception that was always your only real edge — what exactly are you selling now? ❭ NASA ran a study on creative genius. They defined it precisely: the capacity for original thought, for making unexpected connections, for generating what doesn’t yet exist from what does. Then they measured it. In adults, <2% qualify. In children aged 3–5, 98% qualify. Same study. Same criteria. Inverted result. The researchers’ conclusion wasn’t that creativity is rare. It’s that the process of becoming a credentialed, institutionally experienced adult is — if we’re being precise about it — a remarkably efficient system for extracting the creative capacity people were born with. If you’ve been walking around this year with a quiet sense that the frontier is moving faster than you are — that your accumulated judgment somehow counts for less in a world where a $20 subscription can produce a board-ready strategic plan in eleven minutes — you are not alone. And you are not right. You are, in the most literal sense, sitting on the only thing that cannot be replicated at scale. But only if you stop scheduling it out of existence. From working with 987 leadership teams across 43 states: the leader in your seat didn’t lose their creative capacity in one moment. It was scheduled out. Meeting by meeting. Alert by alert. One reactive obligation at a time, compounding across years, until the person who used to see what no one else saw became the most expensive responsive system in the building. And now AI showed up and offered to do the responsive work for less than a buck a day. Which means the only competitive moat your institution has left — the thing that cannot be commoditized, cannot be prompted, cannot be replicated by any model trained on existing data — is the original human judgment your cabinet stopped protecting somewhere between the third strategic plan and the seventh board retreat. This is not a technology observation. It is a leadership infrastructure emergency. And most leaders (in education) are framing it exactly backwards. THE DIAGNOSIS · The Question Underneath the AI Question Let’s talk about what’s actually happening on campus right now — not the trend-piece version, the version that shows up in your cabinet meetings. The AI tools are real. The productivity gains are real. Your people are using them, probably faster than you fully know, and in most cases, the outputs are genuinely better: cleaner reports, faster strategic documentation, agendas that used to take two hours drafted in fifteen minutes. That efficiency is not the problem. The efficiency is the point. The problem is what happens to thinking when production is outsourced. Here is the dynamic playing out across cabinets right now: Your junior leaders are increasingly outsourcing their cognitive work to AI. Not out of laziness. Out of rationality. The AI produces better outputs than they can right now. Asking them not to use it would be like asking them not to use a calculator. It is genuinely the smarter individual choice. Every junior person knows less than the AI. Every manager would rather delegate to the machine than a flawed human who takes twice as long and gives a worse answer. So everyone is delegating to AI — and nobody is developing. The outputs are better, faster, cheaper. What is invisible in those better outputs: the people producing them are not getting better. They are getting more skilled at prompting and reviewing. Those are not the same as building judgment. A Harvard Business School study released this year found exactly this bifurcation: employment is holding in occupations where AI complements human judgment. It is declining in occupations where AI substitutes for execution. The question for your cabinet this fall is which category you are building. Gartner is projecting that AI-driven critical thinking atrophy will compel 50% of global organizations to mandate AI-free skills assessments by 2026. Not because AI is bad. Because organizations are waking up to the reality that their people are getting better at prompting and worse at thinking. And they need people who can tell the difference between an output that sounds right and one that is right. That distinction — the one that requires accumulated judgment, institutional memory, and the perceptual intelligence that only develops through hard experience — is yours. And it is, right now, in the most literal sense possible, worth more than it was a year ago. But here is the layer most leadership conversations are missing. It isn’t just the pipeline problem. It is the cabinet itself. I ask nearly every leader I work with deeply enough to hear the real answer: “When did you last have a genuinely original idea — something that didn’t come from a framework, a consultant, a peer benchmark, or an AI-assisted synthesis of what everyone else is already doing?” The silence that follows is longer than anyone expects. And in that silence, you can watch something shift — not embarrassment exactly, but recognition. The gap between who they were hired to be and who the calendar has made them. (You know the version of yourself I’m describing. The one who walked into this role with a vision nobody had articulated yet. Who saw the institutional problem everyone else had normalized. That person didn’t disappear. They got a full calendar.) “Fine.” That’s the word that surfaces when I ask leaders to honestly describe their current cabinet experience. Fine is the most expensive word on campus. It’s the word that survives every strategic planning session, immunizes itself against every development investment, and quietly limits every talented person in the building. Fine means: we stopped expecting something larger from ourselves, and we’ve been polite enough not to mention it. AI didn’t create fine. AI just made fine permanent. TQ IMPLICATION → PQ — Perceptual Intelligence, the capacity to accurately read what’s actually happening in yourself and in the room — cannot be developed through delegation. It requires doing hard work, making real mistakes, receiving real feedback, and integrating it over time. AI removes the conditions that build it. That is not a technology problem. It is a collective architecture problem. (The cabinet that reviews without reasoning is not an AI problem. It’s a collective architecture problem. And collective architecture problems don’t get solved by individual development programs. That’s the exact gap THE TEAM INSTITUTE was built to close — not by teaching better prompting, but by building the conditions where your cabinet’s judgment still has somewhere to grow. More on that in a moment.) THE FRAMEWORK · The Three Things AI Cannot Take From Your Cabinet Here is what almost nobody in leadership is building deliberately right now: the only three dimensions that remain as genuine competitive edge in a world where AI has commoditized everything else. As the quality floor rises for every cabinet simultaneously — every board report polished, every strategic plan coherent, every communication professional — what creates differentiation is no longer quality. It is specificity. It is taste. It is the unmistakably human judgment that makes one institution’s thinking irreplaceable, and another’s interchangeable. Three dimensions. All required. Miss one, and you are building a cabinet that looks sharp and operates generically. 1. The Originality Window — The One Most Leaders Have Already Given Away The brain’s executive function — the prefrontal cortex’s capacity for genuine original thought — runs on a specific neurochemical fuel. That fuel is front-loaded. For most people, there is a three-to-four-hour window, typically in the morning, where the neurological conditions for original creativity are actually present. Not the energy to execute familiar tasks. The actual substrate for generating what hasn’t been generated yet. Most leaders have, without deciding to do so, donated this window entirely to their institution. (This is why I ask every leader I work with the same diagnostic question before we do anything else: What do your first three hours look like? The answer tells me more about their institution’s generative ceiling than their strategic plan does.) The highest-performing presidents and superintendents in our research share one structural practice: they protect the window. Not some of the time. Structurally. One superintendent takes no meetings before 9 AM. Not occasionally. Not "when possible." Never. Her cabinet knows. Her board knows. She protects it with the same ferocity she applies to budget negotiations. Because she understands something most leaders haven’t been taught: the quality of her thinking in those three hours determines the quality of every decision in the remaining five. 2. The Default Mode Network — The Intelligence Your Calendar Is Deleting When you are not trying to think — when you are in the shower, on a walk, driving without a podcast, sitting in a waiting room with nothing but silence — a specific set of brain structures activates. Neuroscience calls it the Default Mode Network. It is the system that generates your best ideas. The unexpected connections. The questions that don’t have search results. The institutional insight that arrives in the margins. That network is being systematically dismantled in most leadership lives. Every podcast, every scroll, every ambient information stream filling the commute — that’s not rest for the brain. That’s replacement of your highest-value cognitive mode with input that shuts down the right-hemisphere synthesis where original perception actually occurs. Agatha Christie solved her most complex plots in a bathtub — no notebook, no typewriter, no reading material. Isaac Newton’s most productive year on record was 1665, when plague exiled him from Cambridge to his family’s sheep farm in Lincolnshire. In one year of enforced stillness: gravity, calculus, the foundations of optics. Mozart composed symphonies in a carriage between Vienna and Prague with no instrument and no paper, because there was finally space for it. The pattern is consistent across centuries: the ideas that changed everything did not arrive in the meeting. They arrived in the space the meeting displaced. Leaders get their best institutional ideas when they’re not trying to have them. That’s not a personality observation. That’s cognitive architecture. The leader who fills every quiet moment with input is not staying informed. They are actively preventing their best thinking from occurring. TQ IMPLICATION → PQ develops in the space between inputs. You cannot build the capacity to accurately read what’s actually happening in your institution with a constantly stimulated brain. Perception requires signal. Signal requires silence. This is not advice. It is cognitive architecture. 3. Institutional Identity — The Competitive Strategy Argument Nobody Is Making When a technology makes everyone generically excellent, the performance ceiling rises but the differentiation disappears. Every district has a well-written strategic plan. Every cabinet produces polished board reports. Every superintendent delivers articulate vision statements. And none of it is specifically theirs. The institutions that will attract the best students, retain the best staff, and earn the deepest community investment in the next decade are the ones where something is unmistakably theirs. Not just well-run. Specific. Recognizable. The product of a cabinet that has been developed together, argues well together, and has built the shared language to produce thinking that could not come from any other group of people in any other place. That is TQ = IQ × EQ × PQ operating at full capacity. And across every research cohort we have studied, it is what separates institutions that multiply from institutions that merely maintain. If your institution’s strategic documents were stripped of their logos and letterheads, could any community member identify which district produced them? If the honest answer is no, you have an identity problem wearing the name of an AI problem. THE CASE STUDY · The Cabinet That Almost Optimized Its Way to Irrelevance Let me tell you about a superintendent I’ll call Ava. First year of serious AI adoption. Capable cabinet. Performing by every external measure. She went all in early — late 2024, before most of her peers were paying attention. Faster agendas. Better board reports. Strategic documentation that used to take a week completed in a day. She felt like she’d unlocked something. By the following fall, she had a problem she couldn’t name yet. Her cabinet meetings felt different. Less generative. More like review sessions. Her Director of Curriculum — one of the sharpest thinkers she’d ever worked with — had stopped arguing. Everyone was polished. Nobody was original. The room felt like a very well-run airport: efficient, clean, and completely soulless. What had happened was straightforward: the AI was producing the outputs. The humans were reviewing them. And the cognitive work that used to happen in the space between thinking and producing — the productive struggle where judgment develops, where people find out what they actually believe under pressure — had been quietly eliminated. The detail that lands hardest: her team wasn’t lazier. They were busier. They had more time for more things because AI had absorbed the production work. But they’d lost the friction. And the friction was what was making them better. First meeting on Ava’s calendar: 7:45 AM. Commute filled with podcasts because silence had become psychologically intolerable. The Originality Window, donated. The Default Mode Network, systematically replaced. The questions that needed carrying — the institutional perception that only she was positioned to generate — crowded out before the building was even open. What nobody flagged — because the outputs were genuinely better — was that the cabinet had quietly stopped doing the cognitive work that made them worth developing. They were reviewing. They were approving. They were not thinking. Ava made two structural changes. No retreat. No new program. First: she blocked her first two hours every day. No meetings. No email. The work only she could do. Second: every cabinet member had to bring their own thinking, in their own words, before the AI version was allowed in the room. Not because the AI drafts were worse. Because the act of producing the ugly draft was where the judgment lived. Within one semester, the meetings were generative again. Her Curriculum Director started arguing. Her CFO brought a question to a Tuesday meeting that nobody had an answer to — and the room stayed forty minutes past adjournment working through it. That had not happened in over a year. The AI didn’t make them worse. They’d let the AI do the work that was making them better. That’s the whole difference. And it is 100% recoverable. THE APPLICATION · Five Moves. This Week. Here is what to do Monday morning (assuming you are not still in the woods on vacation, in which case — bookmark this and come back Wednesday): Move 1: Run the Pipeline Audit · 20 minutes Look at your last three months of cabinet work. Ask honestly: which outputs represent original thinking from your people? Which represent AI-generated material that was reviewed and approved? If the ratio has shifted toward review-and-approve in the last six months, name it in your next cabinet meeting — not as a technology policy conversation. As a talent development conversation. (The cut-through question: can each cabinet member explain, without the AI output in front of them, why the recommendation they approved is actually right? If the answer is uncertain — that’s the data.) Move 2: Run the Originality Audit · 15 minutes tonight Look at tomorrow’s calendar. When is your first meeting? When is your first reactive obligation? How many of the next five mornings begin with someone else’s agenda before your own thinking has had room to occur? If the answer is "immediately" — you are not having a time management problem. You are experiencing neurological depletion that has been normalized as leadership competence. Name one morning this week you will structurally protect. Not "try to protect." Structurally protect. With your assistant. With your calendar. Three hours. The work only you can do. Move 3: The Boredom Experiment · 5 minutes of decision, compounding daily Identify one part of your daily routine that currently has sound in it — a commute, a walk between buildings, an exercise session — and remove the stimulus. Not to relax. To activate the Default Mode Network. This will feel wrong. It is not wrong. It is the condition in which your institution’s next original idea is most likely to arrive. Keep a capture system. When something surfaces — and it will, with striking relevance — write it immediately. The insight that arrives in a quiet moment is worth more than the information stream you replaced it with. Agatha Christie. Isaac Newton. Mozart. You have a commute. Use it differently. Move 4: Introduce the Ugly Draft Requirement · This month For one substantive deliverable — a strategic decision, a program evaluation, a budget narrative — require each relevant cabinet member to produce their own thinking first, before the AI version enters the conversation. This is not Luddism. The sequence that builds judgment: human thinking first, AI refinement second, human evaluation third. The sequence that builds dependency: AI first, human review. Same tools. Opposite developmental outcomes. Move 5: Ask the Identity Question · Next cabinet meeting Put this on the agenda: “What is specific to us? What would someone looking at our strategic thinking know is ours and nobody else’s?” If the room goes quiet — not thoughtful quiet, empty quiet — that is the diagnostic. You have been producing quality. You have not been producing identity. In a world where AI commoditizes quality, identity is the only edge left. Two Objections, Handled: “But AI produces better outputs than my people do right now.” Of course it does. The question is not whether AI produces better outputs today. The question is whether your people develop better judgment if they let AI do it for the next five years. You are trading short-term output quality for long-term leadership capacity. At the individual level, that is a complicated tradeoff. At the cabinet level, it is a bad one. “My cabinet doesn’t need me to be more creative. They need me to be available.” Availability without generativity is just a warm body in a room. Your cabinet doesn’t need more of your time. They need more of your original perception — the why questions only you can carry, the institutional patterns only you are positioned to see. That perception only comes from protected space. The most available leaders in our research are often the least generative. THE MATURITY SHIFT Immature leaders think: “AI makes my cabinet more efficient.” Mature leaders think: “AI makes my cabinet more efficient — and I am responsible for ensuring that efficiency does not hollow out the judgment that makes us worth leading.” Immature leaders think: “Creativity is a personality type. Some leaders have it and some don’t.” Mature leaders think: “Creativity is a neurological condition. I’m either building it or destroying it with every scheduling decision I make.” Immature leaders think: “My job is to be responsive and available.” Mature leaders think: “My job is to protect the conditions where original thought happens — for myself, and structurally for my team.” Immature leaders think: “AI is a talent equalizer: everyone produces better work now.” Mature leaders think: “AI is a talent differentiator: everyone produces better work now, which means the only edge left is the judgment to evaluate it, the voice to make it specific, and the collective identity that makes it unmistakably ours.” Immature leaders think: “We develop our leaders individually and trust that quality transfers to the cabinet.” Mature leaders think: “Individual development produces better individuals. Collective creative architecture produces an institution that can outthink its context. These are not the same investment.” The institutions that multiply in the next decade are not the ones that adopted AI fastest. They are the ones that understood what AI cannot replace — judgment, voice, identity, the irreducible human specificity of a cabinet developed together — and built those things deliberately while everyone else was chasing efficiency. The 987 leadership teams in our research who moved from 60% to 90%+ collective capacity did not get there by finding better tools. They built the collective conditions for original thought — the shared language, the trust architecture, the structured space for hard questions — and protected those conditions with the same intensity they applied to every other strategic priority. AI just made that work more urgent. Not less. Wendell Berry wrote: “The next great division of the world will be between people who wish to live as creatures and people who wish to live as machines.” Your cabinet is making that choice every day — in every scheduling decision, in every commute, in every meeting that could have held a genuine question open and chose resolution instead. The institutions that figure this out first will not just be more innovative. They will be more alive. And people — students, faculty, the community your institution exists to serve — can feel the difference. Your turn: When was the last time your cabinet produced a genuinely original idea — something that didn’t come from a framework, a benchmark, or an AI prompt? Name it in the comments. Or sit with the silence that question produces. Both are useful data. Tag a leader you’ve watched protect their creative window — someone who still brings something generative into every room they enter, despite everything pressing toward reactive. They deserve to know you noticed. THE TEAM INSTITUTE Before I name the program — sit with this question for a moment. What would it look like if your cabinet operated at its actual ceiling — not just individually, but as a thinking unit? Not the cabinet that produces polished outputs. The cabinet where someone asks a question nobody has an answer to, and the room stays forty minutes past adjournment working through it. Where the VP who used to approve everything starts arguing again. Where you walk out of a meeting feeling like the leader you were built to be — not more efficient, more yourself. What would change for you — personally, not institutionally — if that gap closed in the next 90 days? That destination — the cabinet that thinks together at a level none of them could reach alone — is not a retreat outcome. It is a structural one. And you cannot build it by developing eight individuals and hoping the architecture appears. THE TEAM INSTITUTE is the vehicle. An 8-month sequential development journey for full leadership cabinets — not episodic workshops your team forgets in thirty days, but month-by-month architecture that builds the shared language, the developed collective taste, and the Originality Window protected as a cabinet-level practice. The structured space where the why questions finally have somewhere to land — and where AI cannot follow, because what’s being built is the irreducible human specificity of your cabinet thinking together. One requirement: full cabinet participation. Partial collective architecture is not architecture. It is a majority position wearing the name of the whole. ❬ Based on what you’ve just read — what do you think the first thing that actually needs to change in your cabinet is? ❭ If you can answer that question — if the gap between your cabinet’s talent and what they’re actually producing is something you’re done accepting — that’s the conversation THE TEAM INSTITUTE exists for. Book a Discovery Call - https://calendly.com/higherperformance/30minutecoffee?month=2026-06 This is a direct conversation between leaders who are done building cabinets that are individually excellent and collectively ordinary — and who understand that in the age of AI, “generically high quality” is not a strategy. It is a ceiling. The 30-minute consultation isn’t a pitch. It’s a diagnostic. Come in knowing what the first thing is that needs to change. We’ll build from there. FOUND VALUE IN THIS? Help other educational leaders find it: → Repost with your answer to the originality audit: when did your cabinet last produce something that couldn’t have come from any other cabinet in your state? The leaders who read this need to know they’re not alone in asking. → Tag a superintendent or president you’ve watched protect their cabinet’s thinking — not just the quality of their outputs. They deserve to know you noticed. → Comment with the last genuinely original idea your cabinet produced — not an AI-assisted output, an actual idea that came from the specific people in your specific room — and where it came from.  The more educational leaders who build for judgment instead of just efficiency, the stronger our institutions become. Follow DR. JOE HILL and Higher Performance Group for weekly Team Intelligence insights.
Show More