4 Big Signs to Guarantee Your Performance Won't Turn Around

August 9, 2022

Got gaps?


How do you know whether your performance is going to turn around?


That’s a great question.

So many leaders I serve are trying to turn their campus performance around. 


Some are academic, others are operational. Both impact reputation and demand. 


Sometimes that means moving a stuck or declining project into growth. Other times, they sense they’re losing momentum and want to gain a foothold for tomorrow.

tennis ball stuck in fence

These are tumultuous times for so many campus leaders as entire systems are being disrupted.


Good news… You are not alone and have friends in the hotel industry, movie theatres, taxi companies, news, music industry, churches, restaurant industry, and malls – all struggling with seismic shifts in how people currently behave.


It’s hard to be a cab company in an era of Lyft, a grocery store in the era of UberEats, a theatre in the era of Hulu, Amazon Prime, Netflix, and Apple TV, a brick-and-mortar store in the era of Amazon, or a church in the era of a million online options and the rise of post-modern America.


Likewise, every institutional leader is hoping to snap their fingers and magically go back to 1990 where they were the best (and perhaps only) show in town. 


In light of all that, how do you know if your system will stay viable (in demand) in the year 2030? 


I’m an optimist and a prisoner of hope. I believe you can do far more than you can imagine, and that the future is abundantly bright. I’ve also seen campus leaders spin their wheels while fight losing battles left and right. Nobody wants to be the person forced to sell CDs in the age of Spotify. 


Unwittingly, many of you are doing just that. 


Community trust and your capture rate of students is lower than most leaders desire or know how to manage. So, how do you know whether things will turn around?


While that’s tough to answer universally, there are common patterns I’ve seen in leadership that are worth naming.


Here are four big signs to guarantee your performance won’t turn around. 


These are gut checks, so buckle up…


1. You’re Jamming What Worked (In The Past) Into A World That No Longer Exists


At the most basic level, too many leaders try to revive what was in demand in the past rather than find what will work in their current reality. That’s understandable for a few reasons.

First, most humans are wired to be most comfy with the known than with the unknown. 


If you remember something that worked, it’s easier to say “let’s spin that wheel again” than trying to blaze an unknown trail into the future. 


Building a nicer, shinier taxi fleet is an easier-to-grasp idea than imagining the day when people use private car sharing to hail rides off an app.


Second, the past has a nostalgia the future never does. We tend to romanticize the past and worry about the future, and leaders easily forget how innovative and controversial some of the things were a decade ago (think 1000 songs in your pocket, using your credit card online, or checking out your own groceries).


I’m not against the past at all, but if most of your efforts are spent trying to revive what worked yesterday, you’re probably going to have a less preferable tomorrow.


Ask yourself, is most of your energy spent trying to revive what was, or build what will be? Your response will be the palm-read of your future.


2. Your Metrics Are Tethered To The Past, Not To The Future


Every leader has metrics they track, but often leaders track the wrong metrics. Tracking overall enrollment, retention, course completion, and graduation rates are necessary, but when you only see general data, you can get into long debates about what it means. 15 people will come up with 15 reasons why things are flat or underperforming. 


The smarter we are, the better excuses we can generate for why performance is lacking. 


Rather than tracking conventional data, you might start tracking demographic data. How many young families new to your community are you seeing? How many single parent homes are you serving?


Tracking demographics can show you trends (either positive or negative trends) that give you information on whether there’s light at the end of your current tunnel.


And don’t ignore the internet. A ridiculous number of campus leaders either don’t track their online data or don’t know what to do with what they find beyond knowing whether it’s growing or not growing.


Google Analytics and social apps can give you a crazy amount of data on who you’re reaching or not reaching (I know, this is scary, but this is the world we live in and I’m trusting you’re a leader who is committed to using these stats to make the world a better place.) 

For example, I know the bulk of the readers of this blog are between 35-45 years of age, and the top cities for my readers and listeners (hello Minneapolis, Phoenix, Atlanta, New York, Los Angeles, and London…).


What are some specific digital artifacts that you might want to track to see if you’re making inroads or not?


Side Note: You might do community focus groups with people curious about your campus/district and others who have recently left for another to discover what’s what.


You tend to manage what you measure. So, measure better.


Change is inevitable. Irrelevance isn’t.


But the reality is that far too many campuses aren’t shifting quickly enough.


That’s why I’m on tour with the RECLAIM MOMENTUM {LIVE} Keynote. It’s a value-packed event where we’ll dissect the 6 Lead Measures of Building Irresistible Campus Culture and get equipped with a framework to lead successful change with less resistance.

Register Here


3. You’re More Committed to the Method Than You Are To the Mission


This is one of the most telling signs of the success or demise of your turn around. Ask yourself: Are you more committed to the method than you are to the mission?


Even though almost everyone I ask answers that question by saying “the mission,” reality suggests differently.


Fundamentally in an era of massive disruption, the mission is fixed. The methods flex.


The market for the mission never goes away, it just changes.


The mission is:

✅ Transportation. The method is taxis, Uber or Lyft.

✅ Photography. The method is Instagram and smartphones, or film and printed pictures.

✅ Travel. The method is a hotel or Airbnb. 


In education, the mission is to prepare students for their preferred future. The method is on- campus learning, virtual learning, public schools, private schools, 4-year university, 2-year transfer colleges, certification programs, workforce, etc.


Here’s the bottom line: To preserve the mission, you must constantly reinvent the method.


I love writing. My blog has doubled in downloads each month since 2021 and it’s been a much bigger success than I ever dreamed. My colleagues ask me if I’ll write forever. When I tell them no, they often look surprised.


Here’s why I say no: My mission isn’t blogging. It’s just a method. My mission is to optimize higher team performance. Right now, blogging is a great method. When it stops being effective—or before it stops being effective—I’ll reinvent.


4. You Constantly Criticize The People Who Are Gaining Traction 


A final sign that you will get and stay stuck is when you persistently criticize the people in your sector who are gaining traction.


It’s easy to hate the innovators, to make fun of the next-gen learning providers. Those who are bending or breaking tradition or who just don’t understand the value of a conventional “campus experience.”


At a more sinister level, you may even villainize the motives of people who are reinventing the learning experience.


So often leaders on the decline adopt a critical spirit about everything around them.


Just stop. Adopt a critical mind, not a critical spirit. 


Great leaders have critical minds, not critical spirits.


Be a student. Study what’s working and examine what you do because of past practice rather than impact. Study it hard enough until you understand it. 


Stop the eye-rolling. 

Listen. Learn. 

Humble yourself.


A critical mind will figure out why certain things are working and why other things aren’t. A critical spirit shuts down all learning and will accelerate your expiration date. 


Stop being a critic. As a student, you’ll be far more likely to push against the gravitational pull of average, underperformance, and obsolescence. 


Change is inevitable. Irrelevance Isn't.


What’s your strategy to prepare for the future? What’s your strategy for leading change?


I’m on a coast-to-coast tour with the RECLAIM MOMENTUM {LIVE} Keynote. It’s a value-packed event where we’ll:

✅ Dissect the 6 Lead Measures of Building Irresistible Campus Culture 

✅ Equip your team with a framework to lead effective change with less resistance. 


Register Here

It’s time to get a framework for leading that change that doesn't tear your campus apart. 


Without a solid strategy, all you get is pushback, opposition, confusion, and anger.


With a proven strategy, you’ll become equipped to lead something bigger and more impactful than you might ask or imagine. 


Register for RECLAIM MOMENTUM {LIVE} HERE


Keep ‘er growing!




More Blog Articles

By HPG Info April 27, 2026
"When your cabinet disagrees with you — what does that actually look like? Not in theory. In your last three meetings." Sit with that for a second. Most leaders pause too long. Some describe what sounds like managed dissent. A few are honest: they can't remember the last time someone pushed back on something that mattered. That silence isn't a relationship problem. It isn't a communication problem. It's a structural one — and it's costing your institution more than your last three conference registrations combined. Because here's what's actually happening: your cabinet hasn't stopped thinking. They've stopped sharing their thinking with you. There's a difference. And the gap between those two things? That's where your initiative graveyard lives. HPG's research across 987 leadership teams in 43 states identifies this as the single most consistent predictor of cabinets executing at 60% of their actual capacity. Not the wrong people. Not the wrong strategy. The wrong architecture for how thinking actually happens in the room. The Diagnosis: The Day the Room Closed Let's talk about this like adults who've survived enough board retreats to know the difference between a room that's thinking and a room that's performing. You were trained — explicitly or by cultural osmosis — to walk into a cabinet meeting with answers. With direction you'd already decided. With a vision you needed to transfer into the minds of twelve people who needed to leave aligned. The conferences call this "communicating your vision." The parking lot calls it something else. Here's what actually happens the moment your cabinet senses you've already decided — that the meeting is a reveal, not a discovery: they stop thinking with you and start managing their response to you. Not because they're disengaged. Because they correctly read the pattern. In a presentation, your job is to receive. In a conversation, your job is to contribute. Your cabinet is very good at their jobs. They will play the appropriate role. Now here's the question that lands differently than the first one: "In your last cabinet meeting — how many people said what they actually thought? Versus what they thought you needed to hear?" Cabinets where disagreement is rare don't have high alignment. They have high compliance. And compliance executes at a fraction of the capacity that genuine conviction produces. The villain here isn't your cabinet. It's the influence model you inherited — one that rewards the performance of authority over the actual practice of it. (HPG's Q2 2026 State of Education research brief maps exactly where these influence and capacity gaps are concentrated across 987 leadership teams — and what the highest-performing cabinets in our dataset are doing structurally differently. We'll get to how to access it. But first — the architecture that changes the room.) The Framework: Four Layers. Sequential. Miss One and It Collapses. The leaders in our research who produce 3x outcomes don't have better communication skills. They have better architecture. Here's what it looks like — and why the order is non-negotiable. Layer 1: Pattern Interrupt — Stop the Scroll in Your Own Room Your cabinet has a pattern for your meetings. They recognized it by month three. The agenda lands. The first item is a status update. You share a perspective. People nod. Someone says, "That's a really helpful frame." You move to the next item. The nodding is the tell. People genuinely wrestling with a hard idea don't nod. They furrow. They push back. They ask the question that proves they followed your argument all the way to its uncomfortable conclusion. The most influential leaders in our dataset interrupt their own pattern before their cabinet does it for them. They walk in with something the room didn't expect — not a framework drop, not a vision speech. A question so specific it makes the room sit up. "I want to start with something uncomfortable. What's the one thing this cabinet has been avoiding naming for the last ninety days?" Hold it open. Don't fill the silence. Seven seconds will feel like seven minutes. Let it go seven. What comes back will be different from anything your agenda has produced. Layer 2: Questions Over Declarations — The Influence Multiplier Here is the uncomfortable truth every leadership conference sidesteps — because it makes the whole premise of the conference awkward: You cannot tell someone into conviction. You can only question them into it. This is neurologically precise. When a person receives a declaration — even one they agree with — their brain encodes it as external input: things I've been told. When a person answers a question that leads them to the same conclusion, their brain encodes it as self-generated insight: things I know. Those two buckets produce completely different behavior under pressure. Compliance holds until the first obstacle. Conviction holds through obstacles — because the insight belongs to them. The question sequence that drives this moves through four stages — non-negotiable order: Stage 1 — Reality: "Walk me through what our current process for strategic priority alignment actually looks like in a typical quarter." No challenge. Just inventory. Guard stays down. Stage 2 — Gap: "When that process breaks down — and we've all seen it break down — what's the specific impact on the work that matters most?" Now they're naming it themselves. Stage 3 — Cost: "If we're honest about where this pattern leads over the next eighteen months — what does that cost us? Not in budget. In the thing that brought everyone in this room to this work." Now it's personal. Stage 4 — Possibility: "What would it mean for this cabinet — and for the community we serve — if we finally had the architecture to close that gap?" Now they're invested in the answer. Notice what's absent from every one of those questions: your answer. You are creating the conditions for your cabinet to arrive at a conclusion that is genuinely theirs — and happens to be correct. That is influence. The presentation with the good slides is information delivery. The data is unambiguous on which one moves institutions. Layer 3: Tonality — The Signal Your Cabinet Reads Before Your Words Here's what 987 team analyses surface that almost no leadership program addresses: the words matter less than most leaders think. What your cabinet reads first — before semantics, before logic, before the framework on the slide — is tone. Tone is how they interpret your intention. Intention is what determines whether the room opens or closes. Most educational leaders default to the authority tone: declarative, certain, forward-paced. It communicates competence. It also communicates: I already know the answer. And the moment your cabinet hears that, their role silently shifts. From thinking with you. To managing the gap between what they actually believe and what they're going to say out loud. Genuine inquiry is the most powerful influence signal a leader can send. It communicates something rarer than competence: respect for the collective intelligence in the room. Watch what happens when you shift from "Here's what I think we need to do" — authority tone, forward lean, declarative — to "I've been sitting with this problem, and I'm genuinely uncertain. Walk me through how you're seeing it" — inquiry tone, actual pause, actual listening. The room shifts. Slowly at first — cabinets trained on the authority pattern don't trust the inquiry pattern the first time they hear it. But faster than you expect, the tone creates the conditions for the cabinet to actually think. Layer 4: Conviction Over Consensus — What the Room Needs You to Actually Believe Your cabinet does not need you to be certain. They need you to be convicted. Certainty is a performance of knowing. Conviction is a genuine orientation toward something worth fighting for — held with enough clarity to survive disagreement, enough humility to absorb new information, enough courage to not dissolve when someone pushes back. The difference is visible at a distance. Cabinets can read it. The leader managing toward a consensus they need creates nodding rooms. The leader genuinely trying to discover what's true creates thinking ones. This is also why the parking lot conversation exists. Not because your cabinet is disloyal. Because the room gave their actual thinking no safe surface — and actual thinking has to go somewhere. Pattern interrupt, questions, tonality — all of it sits on top of this: whether your cabinet believes you are genuinely trying to get to something true. If they don't believe that, every other layer is theater. What This Looks Like When It Works Let me tell you about a superintendent I'll call Daniela. (Not her real name — but Daniela, if you're reading this, you know who you are, and so does your assistant superintendent.) Six years in. Exceptional strategic thinker. Deep community trust. A cabinet of talented people who had, over those six years, quietly learned to bring her solutions rather than problems. Not because she demanded it. Because her pattern trained them for it. The crack: a major initiative everyone enthusiastically supported in the cabinet meeting collapsed in implementation in a way three people on her cabinet could have predicted — if they'd been asked. They hadn't. She arrived with the answer. They managed their response to it. Nobody's fault. Just the architecture. The change she made wasn't a communication workshop. She committed to one structural shift: never walking into a cabinet meeting with a solution in the first fifteen minutes. She would open with a question — specifically constructed to surface the real tension — and hold it open long enough for the room to actually enter it. "The silence was brutal. I almost filled it four times in the first meeting alone." She didn't. Within two quarters, disagreements that had been living in the parking lot started surfacing in the room, where they could be worked. An assistant superintendent who had been managing upward for three years started managing laterally — because the architecture finally made it safe. Daniela's cabinet moved from 61% to 89% collective capacity in eight months. She didn't become a different leader. She became a more influential one — by doing less of what she'd been trained to do. The Application: Four Moves. Monday Morning. No retreat required. No new framework rollout. Just the architecture. Move 1: Run the Parking Lot Audit (20 minutes, before your next cabinet meeting) Think about your last three cabinet meetings. What conversation happened in the hallway, the parking lot, or a text thread after — that did not happen in the room? If you can answer that with specificity, you have your opening question for the next meeting. Walk in and name it directly. Not the solution. The thing itself. "I've been sitting with something I think we've been avoiding. Can I name it and see if it lands?" — delivered with genuine curiosity rather than authority — will produce more honest engagement in fifteen minutes than six months of better-structured agendas. Move 2: Build a Question Before You Build a Slide Before your next cabinet meeting — before you open the deck — write down the question that would lead your cabinet to discover the core insight themselves. Genuine. One you're actually uncertain about. If you can't write that question, you're not ready to lead the meeting. You're ready to deliver a presentation. Decide which one the room actually needs. The distinction feels subtle from the inside. It is not subtle from the outside. Move 3: Shift One Tone, Deliberately Identify one moment in your next meeting where you would normally use the authority tone — and shift to inquiry instead. Slow down. Let the question carry genuine uncertainty. Then count to seven before you say anything else. Seven seconds will feel like seven minutes. What comes back will be different from what you've been getting. Move 4: Name Your Conviction, Not Your Conclusion "I am certain we cannot afford another year of this pattern. I am genuinely uncertain about the best path forward. I need this cabinet's real thinking — not a managed response. What do you actually see?" Conviction is the anchor. Questions are the engine. The cabinet's genuine thinking is the fuel. All three together — that's what influence looks like at the cabinet level. Two Objections, Handled: "I don't have time to slow down." You're currently spending more time managing the downstream consequences of decisions your cabinet didn't actually own than you would spend on fifteen minutes of genuine inquiry upfront. Compliance is expensive. Conviction is fast. A cabinet that believes in a direction moves at a completely different velocity than one that was presented one. "My cabinet will read the questions as indecision." They will read it that way for approximately two meetings. Then they'll read it as something rarer and more valuable: a leader more committed to getting it right than to being seen as right. The leaders who made this shift report their cabinets became more loyal, not less — because inquiry communicates respect. And respect is the only foundation influence can actually be built on. The Maturity Shift Immature leaders think: "My job is to communicate my vision clearly enough that the cabinet aligns." Mature leaders think: "My job is to build the conditions where my cabinet's genuine thinking produces better outcomes than my individual certainty ever could." Immature leaders walk into meetings with answers and measure success by the smoothness of the agreement. Mature leaders walk in with questions and measure success by the quality of the disagreement. Immature leaders use the authority tone because it signals competence. And competence feels like influence. Mature leaders use the inquiry tone because it signals genuine discovery. And genuine discovery produces it. The leaders in our research who multiplied cabinet performance didn't become more persuasive. They became less coercive. The room opened because they stopped filling it. "When was the last time your cabinet changed your mind — in the room, in real time — about something that actually mattered?" If you're struggling to answer that, the influence model isn't the problem. It's a symptom. Drop your answer in the comments. One word is enough: INFLUENCE. Tag someone on your cabinet who has tried to change your mind and didn't feel safe enough to finish the argument. They deserve to know you noticed. The Data Behind This Issue HPG Q2 2026 · State of Education in America K–12 and Higher Education · 987 Leadership Teams Analyzed Every framework in this issue is grounded in HPG's Q2 2026 research brief — the most comprehensive analysis of leadership team performance in K–12 and higher education we've published. 987 leadership team analyses. A field-level map of where education's influence and capacity gaps are actually concentrated. The specific operating conditions that separate cabinets producing 3x outcomes from the ones still executing at 60%. Systemic trends, performance gaps, and the architectural differences that actually matter — synthesized into something you can use Monday morning. If this issue landed — if any of the four layers named something you've been living but couldn't diagnose — the research brief is where the full picture lives. → Download the Research Brief — Free PDF If you recognize the gap between the quality of thinking your cabinet is capable of and what actually happens in your meetings, this is the conversation worth having. → Schedule a 30-Minute Virtual Coffee - This is a conversation for those who are done performing influence — and ready to build the architecture that produces it. Found Value in This? → Repost with your answer to the parking lot audit: What conversation is living outside your cabinet room right now that hasn't made it in yet?  → Tag a leader you've watched use genuine inquiry — someone who asks better than they tell, and whose cabinet is better for it. The more leaders who move from performing influence to building it, the better our institutions become. Follow DR. JOE HILL and Higher Performance Group for weekly Team Intelligence insights.
By HPG Info April 21, 2026
There is a specific look I've learned to recognize. It's not burnout — burnout has an edge to it, an exhaustion that at least announces itself. This is quieter. It's the superintendent who has navigated everything thrown at her for nineteen years, who is admired by everyone in the room, who gives a precise and thoughtful answer to every question — and who, if you ask her privately when the last time she felt like she was actually making something was, has to think about it for a long time. I've seen that look in cohort after cohort. I've seen it in leaders I deeply respect. And I want to tell you something I've earned the right to say by getting this wrong for a long time myself: That's not exhaustion. That's drift. And drift and exhaustion are different problems with very different solutions. I spent years watching capable leaders develop individually — conferences, frameworks, credentials, coaching — and quietly wonder why the work still felt thin. I kept pointing them toward better strategy. Toward better self-management. Toward better leadership development. What I wasn't pointing them toward was the thing underneath the strategy. The reason they chose this in the first place. The calling that existed before the cabinet did. That distinction took me twenty years and 987 leadership teams to fully understand. And once I understood it, I couldn't unsee it anywhere. The Diagnosis: What Drift Actually Looks Like There's an old Zen story about a novice monk who asks his master what his job will be. Before enlightenment, the master says: You chop wood and carry water. Decades pass. The monk reaches mastery. He returns with the same question. The master's answer is unchanged: chop wood and carry water. The point isn't that nothing changes. The point is that the calling was never in the job. It was in the orientation toward the job. The same work — one version a slog, one version a vocation — the only variable being whether the person doing it understood what they were making and for whom. Education is full of people who started as the monk before enlightenment. And who gradually — through the accumulation of board meetings and accreditation cycles and strategic planning retreats that somehow all look exactly the same — drifted back to chopping wood and carrying water without the orientation that made it mean something. I don't say that to be harsh. I say it because the drift is almost invisible. It looks like professionalism. It looks like stability. It looks like the leader who has held everything together for two decades and cannot remember the last time she felt called rather than required. The leaders in our research who slipped from 90% capacity back toward 60% didn't lose skill. They lost orientation. And their teams — who couldn't name what they were sensing — started mirroring it. This is the part I wish someone had told me earlier: when a leader's EQ dimension approaches zero — not from incompetence but from a loss of meaning — the TQ equation collapses across the whole cabinet. TQ = IQ × EQ × PQ. The multiplication is ruthless. One dimension trending toward empty pulls everything else down with it. The capacity crisis inside most institutions isn't primarily a skills problem. It's a meaning problem that eventually becomes a skills problem. And most leadership development was designed to solve the skills problem — which means it misses the root entirely. (This is one of seven forces quietly draining what your people brought to this work. I've spent years documenting them — not to assign blame, but to name what most teams have been paying a tax on without knowing what to call it. The Burnout Force is a 60-minute keynote built to do exactly that: name the forces in the room, give your full team language for what they're carrying, and hand every person a way to fight back. Not a motivation talk. A diagnostic. More on that in a moment.) The Framework: Three Dimensions of Calling That Development Programs Miss Call this the Calling Cultivation Framework. Or don't. It'll still explain why your last leadership retreat gave you better frameworks and no deeper sense of why the work matters. Calling is not primarily found — it's cultivated. And it's cultivated through three specific practices that most leadership development never gets near. 1. INTRINSIC CLARITY The honest interrogation of what gives this particular leader coherence, purpose, and significance in their work. Not abstractly. Specifically. What, in the last month, did you do that made you feel like you were doing your work — not the role's work, not the institution's work, but the thing that required your actual judgment and your actual values and your actual self? If you can't name it, that's not a rhetorical gap. That's a diagnostic one. And the absence of an answer is worth more data than any 360 assessment you'll run this year. (This is the IQ dimension of TQ working against itself — when brilliant leaders are deployed on tasks that don't require their actual intelligence, they don't just underperform. They drift. And drifting leaders build drifting cabinets.) 2. FASCINATION The reliable emotional signal that points toward calling. Not fun. Not ease. Fascination — the state of genuine engagement where you'd pursue the thing even if nobody paid you to. The president who still reads the research because she genuinely wants to know. The superintendent who shows up at the Saturday community event because he actually wants to be there. Not for the photo. Not for the optic. Because his fascination with this particular community and its particular children hasn't been fully extinguished by the organizational distance. And here's where it gets uncomfortable for leaders who've drifted far: the fascination doesn't disappear. It goes underground. It becomes the thing you feel briefly in the hallway conversation that wasn't on the agenda — in the moment a direct report shares something they figured out and something lights up in you that hasn't lit up in a while. That's not nostalgia. That's data. That's the original calling, still intact, waiting for you to stop managing your schedule long enough to follow it. 3. FELT NECESSITY The experience of being genuinely needed. Not institutionally required. Genuinely needed. The essence of meaning in work is to feel that what you specifically do specifically matters to specific people. When the feedback loop gets long enough — when positional leadership adds enough distance between your judgment and the material it was meant to touch — that felt sense disappears. The work continues. The meaning drains. The leader who once couldn't walk past what was broken starts walking past it. Not from callousness. From the slow accumulation of distance that nobody decided to build, and nobody knows how to close. Let me tell you about a superintendent I'll call David. (Not his real name — but David, if you're reading this, you know exactly who you are, and so does the cabinet that sat with you through what I'm about to describe.) David had led the same district for eleven years. Every objective measure pointed toward success: enrollment stable, staff retention high, board confidence strong. He was, by any external measure, exactly where he was supposed to be. He hadn't felt fascinated by his work in four years. He had stopped noticing. What surfaced when we worked together wasn't a leadership problem. It was a drift problem. David had, over eleven years, gradually handed the parts of the work that generated fascination to other people — and filled the recovered hours with the parts that required his presence but not his particular self. He was the superintendent. He just wasn't David anymore. We didn't redesign his role. We did something smaller and more specific: we identified three recurring interactions in his week where the original calling was still live — still capable of generating fascination. A biweekly conversation with a school principal who was building something genuinely new. A student advisory session he'd been delegating. A community listening session he'd been sending his deputy to. He took those three back. He protected them structurally. He stopped treating them as low-priority because they weren't operationally urgent. Within one semester, his cabinet described him differently. More present. More generative. More like he was building something rather than managing something. His EQ dimension — the communication architecture, the emotional register of the room — came back online. David hadn't become a better leader. He'd become himself again. And it turned out that was the thing his cabinet had been missing. The Application: Four Moves. This Week. Here's what to do Monday morning (assuming you're not already in the middle of a board situation, in which case bookmark this and do it Wednesday): Move 1: Run the Fascination Audit (15 minutes, before tomorrow) Look at the last two weeks of your calendar. For each significant block — every meeting, every obligation, every recurring commitment — ask one question: did this require my actual self, or just my presence? Be honest. Presence is showing up. Self is bringing the judgment, the values, the fascination that made you the right person for this role in the first place. If more than half your calendar required presence but not self — that's not a scheduling problem. That's a drift diagnostic. And the gap between those two things is costing your cabinet more than you've been told. Move 2: Name the Last Time You Felt It (10 minutes, alone) When is the last time you felt genuinely fascinated by something in your role? Not satisfied. Not effective. Pulled toward it — the way you were before the title, before the cabinet, before the cycle. Write it down. Not for anyone else. For the data. If it comes to you quickly, protect whatever produced that. Structurally. Non-negotiably. Whatever it was — that interaction, that kind of problem, that particular relationship — it is not a luxury. It is the upstream resource for everything else your leadership produces. If you have to think hard — or if the honest answer is I don't remember — then the most important work in front of you isn't strategy. It's reorientation. Move 3: Return One Thing You've Been Delegating (This Week) Somewhere in your current role, there is a thing you used to do that generated fascination — and that you have, gradually and without deciding to, handed to someone else because you were too busy or it felt below your level. Take it back. For one week. See what happens to the quality of your thinking in the hours around it. This isn't about efficiency. It's about reestablishing contact with the part of the work that still has your fingerprints on it. Move 4: Ask Your Cabinet the Question You Haven't Asked (20 minutes, next meeting) Add this to the agenda of your next cabinet meeting: "When is the last time you felt like you were doing the work you were made for — not just the work that was assigned to you? What produced that?" Then hold the question open. Don't answer it first. Don't fill the silence. Let the room actually enter it. What you'll discover — consistently, across cabinets — is that this question has been waiting in most of your people for longer than they'll admit. And when a leader asks it out loud, something shifts. Not inspired-different. Honest-different. And honest-different is where the real work can finally start. "We don't have time for this kind of reflection." You are currently spending 18+ hours per month managing the downstream effects of a cabinet where some people have lost the thread of why they're here. That's not a time problem. That's a meaning deficit that has become a performance tax. You have the time. The question is what you're doing with it. "My team won't engage with something this personal." Your team is currently engaging with something that isn't working — and doing it with extraordinary professionalism and almost no visibility into why it feels so heavy. The bar is lower than you think. The question isn't whether they'll engage. It's whether they believe you actually want to know the answer. The Maturity Shift Immature leaders think: "I need to find a better role — one that reconnects me to the work that matters." Mature leaders think: "I need to find the work that matters inside the role I already hold." Immature leaders drift from their calling and call it exhaustion. Mature leaders recognize drift as a diagnostic — the signal that the orientation has slipped, not that the calling is gone. Immature leaders wait for meaning to arrive when the circumstances improve. Mature leaders understand that meaning is not downstream of circumstances. It precedes the strategic plan. It precedes the cabinet. It precedes the title. And it will precede whatever comes next — if they choose to carry it there. The 987 leadership teams in our research who moved from 60% capacity to 90% didn't get there by becoming individually better. They got there when the leaders at the top stopped managing their calling and started living it again. Their cabinets, who had been mirroring the drift without knowing it, found their own orientation in the reflection. Your turn: When did you last feel genuinely fascinated by something in your role — not satisfied, not effective, but pulled toward it? One word in the comments is enough. Because naming it is the beginning of protecting it. Tag a leader you've watched hold onto their original orientation — someone who still seems to be doing the subjective thing, not just the objective one. They deserve to know you noticed. THE BURNOUT FORCE Your team didn't lose their calling because they stopped caring. They lost it because seven specific forces — built into the structure of most educational institutions — have been draining it without anyone knowing what to call what was happening. Drift is one of them. Fragmentation. Exhaustion. Scarcity. Isolation. Noise. Comparison. Every force in this framework was operating in your organization before anyone in your cabinet arrived. Your people inherited it. They've been paying its tax every single day. The Burnout Force is a 60-minute keynote that names every force in the room — not to demoralize, but to liberate. When your team has language for what they're carrying, something shifts. Not inspired-different. Honest-different. And honest-different is where the real work can finally start. Built for your full team — teachers, faculty, staff, administrators, and everyone in the building who chose this work because it mattered. From 987 leadership teams: 3x performance improvement. 29% higher engagement. 27% better organizational outcomes. If your institution is planning a convocation, faculty retreat, or all-staff session — schedule a 30-minute conversation to explore whether The Burnout Force is the right fit for your moment. Book The Burnout Force · higherperformancegroup.com/burnout-force Found Value in This?  Help other educational leaders find it: → Repost with the one word that describes what called you to this work before the calendar got full → Tag a leader you've watched stay genuinely in it — not just managing it → Comment with your fascination answer — your answer helps others find the language for theirs The more leaders who shift from managing a calling to living one, the better our educational systems become. Follow DR. JOE HILL and Higher Performance Group for weekly Team Intelligence insights
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