Your Campus Remote Work Policy Might Be Right But Not Good

May 24, 2022

We’ve had every wrench known to Home Depot thrown into the mix as campus leaders are working to telegraph the COVID-19 variant punches over the last few years.


What was expected to be a mass migration back to the happy office spaces last fall was halted as leaders protracted their work-from-home policies indefinitely into another miserable pandemic winter.


As spring winds down, you are once again preparing for what your new office environment will look like to start up the 2022-2023 academic year while praying not to lose any of your best talent, right?

ο»Ώ

What hangs in the balance is a ton of tension to manage. Many leaders I serve are scrambling to solve this conflict via fixed policies and practices designed to be RIGHT (efficient) but not always GOOD (effective).

What hangs in the balance is a ton of tension to manage. Many leaders I serve are scrambling to solve this conflict via fixed policies and practices designed to be RIGHT (efficient) but not always GOOD (effective).


I hear ideas from leaders across the country which are widely divided and (in my opinion) narrowly grounded in personal bias and views rooted in a pre-pandemic framework for how the work should be done.


Grounded Perspective

Gallup has been a trusted base for making sense of the mucky middle of these types of tensions for years. I have appreciated their most current study conducted to give voice to the needs and plans of more than 140,000 U.S. employees surveyed since the pandemic. These insights paint a vivid picture of how campus leaders might not want to FIX the problem but FLEX it to keep their best talent and attract more of the same in the year ahead.


Spoiler alert: Employees with the ability to work remotely universally desire a hybrid office environment, which allows them to spend part of their week working remotely and part in the office.


Hybrid work in the educational space is increasingly complex but can’t be set apart as a non-starter. Some campuses are mustering up the courage to take on a learning posture in this new reality. The following lessons will define our work lives for years to come. Ultimately, how a hybrid campus unfolds will depend on the capacity of work teams to be uber-clear about the work priorities and how leaders adapt to the changing needs of the learner experience.


Let me make a bold statement that will make half of you want to stop reading. I believe it is becoming shallow and a bit selfish to say that the work of education must be 100% on-site. Equally, I don’t think it is best practice to allow everyone to work and learn 100% remotely. It’s the middle ground where we will find leaders in the winner’s circle.


Based on Gallup’s insights, approximately half of the U.S. full-time workforce (representing about 60 million workers) report that their current job can be done remotely by working from home, at least part of the time. The new term for these workers is "remote-capable employees."


Before the pandemic, very few remote-capable employees worked exclusively from home (8%), while one-third had a hybrid work arrangement.


Then the pandemic hit, and most remote-capable employees were forced to work from home in some capacity.

Fast forward to the current day, most campuses are wondering what to do with this new group that CAN work from home. Those who are seeking to even the playing field are calling them back to campus.


When asked how these remote-capable employees desired to work into the near future, about 53% preferred a hybrid arrangement, and 24% would choose to work exclusively remote.


Nine in 10 remote-capable employees currently prefer some degree of remote-work flexibility in the future, and six in 10 specifically prefer hybrid work. Most employees have developed an affinity for remote-work flexibility that has matured into an expectation for those now coming into the workforce.


While permanent plans for remote flexibility are lagging in the educational space, more and more demand is trending in this direction.


What does this mean in the battle for talent? I suspect that many of your best talent on campus will not receive the flexibility they desire, and many (more) will leave.


Fact: Remote work isn’t a fad. It is here to stay, and hybrid work is the future for most remote-capable employees.


Working for a campus that doesn't consider the unique needs of remote-capable employees might create more inertia than engagement. When employees are required to work entirely on-site but would prefer to work hybrid or fully remote, employees experience:


  • significantly lower engagement
  • significantly lower wellbeing
  • significantly higher intent to leave
  • significantly higher levels of burnout


Counter Fact: To be fair, the long-term effects of mass-scale remote work in education are yet to be seen.


Nonetheless, attracting and retaining top talent amid today's "Great Reshuffling" of the workforce will require all campus leaders to address the remote-work question in a fluid, vs a fixed manner.


Failing to offer flexible work arrangements is a significant risk to campus hiring, employee engagement, performance, wellbeing, and retention strategies.


Why Hybrid?

Gallup asked remote-capable employees who prefer hybrid work why they desired this arrangement.

The most common responses won’t surprise you.


The top reason employees prefer hybrid work is to avoid commute time.


We all can agree that a large slice of the life pie is taken away from us in the time it takes to get ready for work, travel to the office, and return home every day.


The other key reason employees prefer hybrid work represents a strong desire for more personal freedom to work when, where, and how it best suits them. Their demands for better well-being, work-life balance, and flexibility represent a new "will of the workplace” that won't consent to the traditional office attitudes in the future.


For balance, the study also pointed out that remote-capable employees are increasingly isolated by the digital world and need to feel connected to their coworkers and their organization. There is a common agreement that connecting with the team and feeling a part of the campus culture is easier to experience in person.


Although remote employees enjoy their flexibility, four in 10 would give up some time at home to have in-person office experiences.


Overall, the top reason people want a hybrid work arrangement is to have the flexibility to manage their week while still feeling connected to their organization.


These sentiments align with adjacent Gallup research showing that achieving work-life balance and improved personal wellbeing are top reasons people would change jobs.


Hybrid work helps employees get the most out of their day while ensuring they feel connected to coworkers and the organization.


So, What’s the RIGHT and GOOD Response? 

For starters, campus leaders should delineate between the work.


What’s your team’s interdependent work?


What’s your team’s independent work?


Highly interdependent teams must stay tightly connected and rely on one another to work in a real-time/high-definition world. The more interdependent your teams are, the more explicit leaders must be about when work must be done collectively and on-site.


These teams require a certain amount of air traffic control and more face-to-face time to keep everything moving cohesively.

Conversely, when teams work independently (doing tasks that require less real-time collaboration and more asynchronistic focus), they can be given more autonomy and flexibility over work schedules.


In a hybrid environment, highly independent teams must double down on quality communication, ownership of performance outcomes, and team connection. Their most significant risk is working in isolation for too long or at the wrong moments. Highly independent teams also risk culture erosion and the neglect of remote-working coworkers.


While hybrid work schedules should look different by campus and team, it is universally important to keep assessing, adjusting, and reassessing how the current arrangement is working.


In the end, campus leaders who retain their best talent and attract more of the same will have apparent answers to WHY people should come into the office and HOW they should spend that time together.


Campus leaders are working to create firm ground for this new normal in the face of increasing volatility. It can be easy for leaders to get bogged down in policies and rules concerning hybrid work. Based on the needed efficiencies (right) and desirable effectiveness (good), the modern hybrid workplace needs to provide three things:


  • Productivity: Workplaces that execute upon 90-day priorities for all teams.
  • Flexibility: Workplaces that allow personalized work schedules that honor the remote-capable voice to thrive in life and work.
  • Connectivity: Workplaces that encourage the spirit of partnership, teamwork, and organizational culture


Here are a few recommendations to help campus leaders stay focused on what's essential while managing the tension of work triage.


Boost Productivity

Shape work strategies around objective productivity, not just policy compliance.

Now is the time to redefine what Higher Performance looks like for your team and how to best work together to achieve that vision. Ensure collective focus on the immediate performance outcomes and have the right tools for tracking your progress. Assess which team activities are best on-site and which can be done remotely.


 Consider the interdependency of the work. 

As previously discussed, when teammates are more interdependent, they need more coordination of schedules and time on campus. Team members are responsible for a mix of interdependent and independent work. These individuals should consider where they can best focus on their assignments and when they should be in the office to boost collaboration and team culture.


Boost Flexibility

Allow for flexibility within a framework. 

There is likely no single campus work policy that will be ideal for all teams. Allowing leaders some authority to individualize policies is necessary, given your campus' different kinds of work and life circumstances. It is also essential to set boundaries for when employees are expected to be in person and allowed to work remotely.


 Warning: Flexibility and autonomy can create ambiguity and coordination issues.


Experience (and the research) find that leaders communicate less frequently and effectively in the remote modality. However, hybrid team engagement can actually surpass on-site engagement when managers proactively check in with their teams multiple times per week. As flexibility increases, leaders need to increase communication about work priorities, progress, and handoffs between team members.


Boost Connectivity

Think virtual first. 

When team members in the office behave as if everyone is working remotely, remote workers are more likely to feel part of the team. For example, having laptops at team meetings, so everyone has an on-screen presence can create a more inclusive experience. Also, taking time to learn together is a great way to grow into a hybrid team.


Consider a few of our Higher Performance Team Workshops to sharpen your advantage and raise your team engagement. 


Give people a compelling reason to come to the office.


“I come to the office with a smile because of a policy,” said not one of your high-capacity team members. A policy is not an answer to why people should be working on campus. Leaders need to develop a compelling workplace value proposition representing the culture, benefits, and interactions your people will experience on-site.


Say Hello to the Modern Workplace


Saying your campus is a modern workplace is much easier than creating an effective one. Undoubtedly, hybrid work will be more challenging for leaders than their old ways of working. Flexibility for workers makes coordination difficult. Remote workers can feel neglected, technology requirements must change, and hybrid work will raise additional complex issues of trust, equity, and accountability.


Because of this, you might want to armor up and shut your eyes tight. However, "hybrid" isn’t just a work schedule or employee perk -- it's an entirely new way of working together.


Crafting an exceptional hybrid work experience (culture, not policy) will be worth it -- if you put in the hard work to make it worth it.


I have already seen the benefits for those who did it before the pandemic and are living it today with lines of people who are ready to fill open positions.


These exceptionally led hybrid teams tend to have more engaged employees, more intentional and meaningful interactions, and, ultimately, better flexibility to integrate work and home life.


All signs indicate that hybrid is fast becoming a new expectation of your high-capacity employees and teams.


I am fired up to experience the next chapter of this tremendous global work experiment and its impact over the next few years.


One Questionο»Ώ

What valuable lessons did you and your team receive by working differently over these past two years?


One Challenge

I am encouraging (and challenging) every campus executive team to block off time this summer to critically think about your work triage assessed against your 90-day priorities. What work can be done independently? What work must be done interdependently? How can you boost productivity, flexibility, and connectivity?


The Research

Check out the Gallup article on hybrid workplace.



P.S. Here are the two best ways I can help you right now:


1) Get your FREE guide:  ο»Ώο»Ώο»Ώο»Ώ
5 Evidence-Based Practices to Reclaim More Team Engagement with Less Effort.
Download this free guide now. 


2) Schedule a Call:  ο»Ώο»Ώο»Ώ
Let’s talk about the obstacles (and opportunities) that you & your team are currently facing.
Schedule a call with Joe.

More Blog Articles

By HPG Info July 21, 2026
That's the Problem. Your best cabinet member is running on a parking brake nobody's ever named — and everyone, including them, is calling it dedication. Last week, a superintendent colleauge - Jay Poroda posted about his dog Daisy — a 70-pound labradoodle who skips group play, gets nervous around strangers, and only, only comes alive for a yellow tennis ball. Not red. Not orange. Yellow. I left a comment: "Daisy going only for yellow is the whole argument for fit over effort — she's not lazy about the others, she's just not spending energy on what isn't hers to chase. What's the yellow tennis ball in your work right now?" Jay's answer: "Right now it's a capital improvement project for our district — the thing that outlasts me. Daisy would approve. I just try not to bat the building plans around." Good exchange. But I want to take it somewhere neither of us went. I have a dog too. Ms. Etta. People think she's four or five. She turns eleven next month. Etta doesn't have a yellow-ball problem. Etta has a stopping problem. She'd fetch until her legs gave out — no off-switch, no internal "enough." She's eleven and not seven because somebody with more sense than her keeps saying stop. That's not a dog story. That's your best cabinet member. THE DIAGNOSIS · WHY YOUR BEST PERFORMER IS YOUR BIGGEST EXPOSURE You know the person. Maybe it's you. Takes the 6 AM call, chairs three committees, still remembers every kid's name. (The email lands at 11:47 PM, and you think "dedication" — not "nobody has ever told this person to stop.") You can't treat pain you haven't diagnosed. So here's the diagnosis, precisely: this isn't a talk about stress, and it isn't a talk about resilience. Stress resolves. A hard board meeting is stress. A fire drill is stress. What doesn't resolve — what compounds inside a system built to compound it — is burnout. Not the tired version. Something structural: a system extracting capacity, belief, and mission-fuel from the people most committed to it. Coal miners didn't carry a canary as a pet. They carried it as an instrument. When it went quiet, that was data — the air was already unlivable, long before it reached the miners. Your most committed people are the canaries. Etta is the canary that never goes quiet — she'd keep singing right up until her legs gave out. That's not resilience. That's exactly the problem. The canary that won't stop singing is the one you have to build a system around, because it will never save itself. Here's the part most cabinets skip: you can be stacked with brilliant people and still have nobody positioned to see a colleague redlining before they collapse. Smart gets hired for. Watching each other doesn't. (This is the exact gap the Burnout Force keynote and book close — not another resilience training, not a Wellness Wednesday with cucumber water in the break room, but a structural diagnosis of the forces draining your most committed people before anyone thinks to ask if they're okay. More shortly.) THE FORMULA · WHY EFFORT ISN'T THE VARIABLE Performance psychologist Timothy Gallwey built an equation that should be taped inside every cabinet room in the country: performance equals potential, minus interference. Not potential plus effort. P = p - i Most educational leaders have it backwards — pressing the accelerator harder while a parking brake nobody named stays locked. The average leadership team in our research spends roughly 40% of the workweek on tasks that only exist because something upstream is broken. Sixteen hours. Two full workdays. Every week. Spent servicing damage a broken system did to itself — handed to the one person who cares too much to say no. That's not commitment. That's interference — and it's invisible to almost everyone carrying it, because it doesn't look like failure. It looks like a very busy Tuesday. Gallup finds 62% of employees aren't engaged — not because they stopped caring, but because diminishing capacity is meeting a hundred percent of the workload. Healthcare burnout tops 60%. New teachers leave within five years at rates near 50%. Almost none of that loss is the actual work. Almost all of it is interference nobody audited. Underneath it is a sentence, not a skill gap: I must be indispensable to matter. That's what keeps a leader — or a labradoodle — running long after "enough" should have kicked in. It isn't ambition. It's a substitute for a question nobody's answered yet. THE ARTIFACT · WHAT A BRAKE AUDIT ACTUALLY FINDS Skip the case study. Here's what a real Brake Audit log looks like — names removed, pulled from our research: Month 1 — "Two departments have never held a joint meeting. Every project between them runs through the CAO as translator. Six hours a week, minimum." Month 1 — "She answers email at 6:15 AM. Nobody asked her to. Nobody told her not to." Month 4 — "First missed deadline in two years. Cabinet reads it as a bad week." Month 6 — "Answers in cabinet meetings get shorter. Nobody names it." Month 7 — Brake Audit installed. One task eliminated: a joint department sync replaces the CAO-as-translator. Six hours a week, returned. Month 18 — Zero comparable losses. Same person. Same ambition. Different brake. That's not a story I'm telling you — it's a pattern showing up cabinet after cabinet. The good ones almost never announce they're burning out. They just get quieter, one meeting at a time, until the quiet gets mistaken for calm. The gap between Month 1 and Month 7 wasn't more resilience. It was eleven months and a $41,000 search a different cabinet is running right now — for someone whose name you don't know yet — because nobody named the brake before it locked. WHAT TO DO BEFORE YOUR NEXT CABINET MEETING Skip the retreat. Do this instead: Run the Canary Audit (20 minutes). Go through your cabinet, one person at a time. Who would tell you the truth if they were past capacity — and who would just keep singing until they went quiet? Write both lists. The second list is your exposure. More than one name on it isn't a resilience problem. It's an interference problem with excellent attendance. Run a Brake Audit — out loud (one meeting). Name every task on the table that exists only because something upstream is broken — a form nobody killed, a handoff nobody clarified, a decision made twice at the wrong level. Eliminate one. You're not asking your team to feel more. You're asking them to see the interference they've been mistaking for commitment. Name the sentence when it shows up (ongoing). Next time someone's visibly past capacity, say it out loud instead of admiring the work ethic in silence: "I'm naming this because I care what you're building, not because I doubt your commitment." Usually what's underneath isn't passion — it's I must be indispensable to matter, quietly running the show. Naming it isn't therapy. It's data. Then you adjust the load. "My best people would resent being told to slow down." Less than the district resents them six months into their eventual leave of absence. You're not asking them to want less — you're asking a Brake Audit to catch what their own adrenaline can't. The leaders who resist this hardest usually need it most. That's not a coincidence. That's the interference talking. "We don't have the bandwidth for a new protocol." You have the bandwidth to lose your CAO for eight months and run a national search. That's the actual cost of skipping this. The audit takes one meeting to install. The alternative takes a year to recover from. THE MATURITY SHIFT Immature leaders think: "My best people just need better resilience training." Mature leaders think: "My best people don't have a resilience problem. They have an interference problem I haven't audited." Immature leaders treat exhaustion as loyalty and quietly reward it with more work. Mature leaders treat exhaustion as a signal and build the system that removes interference before it becomes a resignation letter. Immature leaders keep the canary singing longer by praising the song. Mature leaders build the system that lets the canary rest before it goes quiet. Ms. Etta doesn't know she's eleven. She'd fetch until her legs gave out and call it Tuesday. She's still here because somebody with more sense than her keeps the ball in the drawer sometimes. Your best cabinet member doesn't know they're the canary either. That's not a character flaw in them. It's an interference problem you haven't audited — and a sentence running the room in the dark: I must be indispensable to matter. Name them in the comments — the person on your cabinet running on the brake right now. Then tell us why. That's the part that actually helps the next reader see themselves. THE BURNOUT FORCE · WHY THIS ISN'T A RESILIENCE PROBLEM Most leadership development treats exhaustion as an individual wellness problem — a meditation app stipend, a "self-care" breakout at the annual retreat, a years-of-service pin that mostly proves someone stayed. None of that touches the system extracting capacity from your best people. Here's the honest question worth sitting with: where's the gap between what your cabinet is capable of collectively — and what interference is quietly costing you before anyone's named it? The Burnout Force names seven structural forces working against every leadership team right now. Here are the first four: πŸ”— Fragmentation — the silo tax that makes good work disappear between offices that never talk to each other. πŸ”‹ Exhaustion — the parking brake we just walked through. πŸ«₯ Isolation — the way good people stop reaching out once asking for help gets expensive enough. 🍽️ Scarcity — the empty table. Stanford's Sendhil Mullainathan found a scarcity mindset alone costs the cognitive equivalent of thirteen IQ points — the tax is neurological, not emotional. None of these are personality problems. They're systems. Systems don't care who's standing in them. Three more wait past the ones we named live — comparison, noise, and drift — each with its own research trail, each just as invisible until it's named. Across our own research — 987 leadership teams, 43 states — 82% report feeling marginalized or undervalued. MIT's Human Dynamics Lab found fragmented teams lose up to 60% of their energy to coordination drag. If that gap doesn't close on its own over the next two years, what does it actually cost you — not in dollars, in the people you can't afford to lose? The keynote walks your cabinet live through the first four forces — and the wound underneath each — so your team names the pattern themselves, before anyone pitches them anything. The book carries all seven, cover to cover. Two ways in this week: an hour with the keynote, or an afternoon with the book. higherperformancegroup.com/burnout-force Found something here worth passing on? ο»Ώ → Repost with the name of the person on your team who needs a brake audit, not a pep talk → Tag the leader you've watched run without one → Comment with what redlining actually cost your institution — the real number, not the polished one Follow DR. JOE HILL and Higher Performance Group for weekly Team Intelligence insights.
By HPG Info July 14, 2026
The Case for Standards-Based Leadership Think back to tenth grade for a second. The B+ in Chemistry. The C in Algebra II from the teacher who clearly had a grudge against fourth period. The A in gym you didn't earn through anything resembling cardiovascular achievement. Honest question: did that grade measure what you knew — or how well you'd learned to play the game? The extra-credit packet. The teacher you charmed. The final you crammed for at 1 a.m. and forgot by June. Honk once if you believed those grades were objective. Honk ten times if you're being honest. ο»Ώ Most of us spent thirteen years being sorted by a system we now know, as the adults running it, was subjective, inconsistent, and occasionally just vibes. That's exactly why so many of you are doing the hard, unpopular work of standards-based grading right now — proficiency over averages, evidence over guesswork, a report card a parent can actually defend at the dinner table. Good instinct. Now ask yourself the same question about your cabinet. THE GOOD NEWS. THE BAD NEWS. Let's talk about this like adults who've sat through enough grading-policy town halls to know exactly how loud the "back in my day, a C meant something" crowd gets. Here's the good news: you're not imagining the shift. Districts across the country are actively exploring standards-based grading. In pockets — New Hampshire, Maine, Wisconsin, more recently Connecticut, New Mexico, Oregon — it's not a pilot anymore. It's policy. Here's the honest part. Exploring it and doing it are not the same sentence. The most detailed statewide look available — a recent survey out of Wyoming — found that only 10% of middle schools and 5% of high schools had fully implemented standards-based grading. More than half of middle schools had "begun" the shift. Begun is not arrived. Everyone's talking. A tenth of the room is actually doing it. (Sound familiar? It should. You're about to read the exact same gap in your cabinet.) Higher ed's version is smaller, but real. North of 1,500 institutions nationally have built out competency-based programs — concentrated in nursing, computer science, community colleges, the places where "can you actually do the thing" has always mattered more than seat time. Good news: it exists. Bad news: that's a rounding error against roughly 4,000 degree-granting institutions in this country. So both sectors are — unevenly, slowly, sometimes reluctantly — having the standards-based conversation about students. Here's the conversation nobody at either level is having: standards-based leadership. What are the standards for your cabinet? Not the job description HR pulled from a template in 2014. Not the vague "strong communicator, collaborative, strategic" language every posting uses. The actual, observable standards that tell you whether your VP of Instruction is on track, exceeding, or quietly underperforming a competency she's never once been assessed against. If you can't name them, you don't have a leadership standard. You have a job title and a hope. You almost certainly evaluate every cabinet member once a year. If you can't say, right now, which competency each of them is actually operating at — that's not a documentation gap. That's a year of development spent guessing at a target nobody wrote down. TQ = IQ × EQ × PQ. You cannot standards-base a formula you've never written the rubric for. (This is precisely the gap THE TEAM INSTITUTE was built to close — not with another workshop, but with the actual standard, the evidence, and the sequence to develop against it. More on that shortly.) THE STANDARD The IQ Competency Architecture: What Standards-Based Leadership Actually Requires A real standard does three things: it names the competency, it defines what mastery looks like in observable behavior, and it tells you exactly where someone stands right now — novice, developing, proficient, exceeding. That's the whole model your teachers are already using. Nobody had built the leadership version. So we did. HPG's IQ Leader Competency Assessment maps seven leadership competencies in the order they must be built — not the order they appear on an org chart, but the order the science of trust and cognition says they have to develop, or the structure above them stays fragile. Every level, 1 (Novice) through 5 (Expert), is tied to observable evidence. Not a feeling. Not tenure. A standard. 1. Building Trust — the oxygen of Team Intelligence. Without it, empowerment is abandonment, collaboration is theater, and conflict management is suppression wearing a nicer vocabulary. A leader can sit through a dozen workshops on trust and still be demonstrating Level 2 — reliable, but visibly allergic to vulnerability. TQ IMPLICATION → a cabinet stuck at Level 1–2 Trust cannot multiply anything. EQ approaches zero, and the equation collapses regardless of how much IQ is in the room. 2. Empowerment — Trust's direct descendant. This is the superintendent who says "I trust my principals" and still calls three of them before 7:30 a.m. on the first day of school. (In a provost's office, it's the committee that hasn't produced an original recommendation in three years, because everyone knows the Provost overrides anything she doesn't personally like. Coincidence is not a thing.) TQ IMPLICATION → empowerment without trust is distributed responsibility without distributed authority. 3. Collaboration — where individual intelligence becomes Team Intelligence. This is the meeting with the agenda, the nodding, and the parking-lot conversation afterward where the actual decision gets made by the two people who said the least in the room. TQ IMPLICATION → PQ, Perceptual Intelligence, is what separates a high-performing cabinet from high-performing individuals who happen to share a conference room. 4–7. Broadening Influence, Change Management, Conflict Management, Developing Others. Same sequential logic, no exceptions. You cannot broaden influence you haven't collaborated your way into. You cannot lead real change without Trust, Empowerment, and Collaboration already load-bearing. Attempting Level 5 work from a Level 2 foundation isn't ambition — it's assigning calculus to a room that hasn't mastered fractions. The effort is genuine. The outcome is fragile. Let me tell you about a superintendent I'll call Jordan. (Not his real name — but Jordan, if you're reading this, your CFO is reading this too, and you both know exactly which retreat I mean.) Jordan's cabinet of eight averaged eleven years of tenure and four doctorates between them. On paper, a senior, credentialed team. Against an actual standard, a Level 2.5 team attempting Level 4 work — initiatives that launched with real energy and were quietly dead by day ninety, a superintendent who felt, privately and exhaustingly, like the only adult in the room. Nobody had ever assessed this cabinet against anything. They'd been observed, rated on a template, and sent to conferences — never mapped against a sequential standard. When Jordan finally ran the assessment, three of his eight cabinet members tested Level 2 on Trust — the foundation everything else was stacked on top of. His longest-serving Deputy Superintendent, twenty-three years in, tested Level 1 on Developing Others. Not because she didn't care. Because no one had ever shown her what Level 3 looked like. Ten months of sequential development later — Trust before Empowerment, Empowerment before Collaboration, in that order, not the order that felt urgent — Jordan's cabinet averaged Level 3.8 across all seven competencies. I spent six years managing performance I didn't have a standard for. Now I have one. That's the difference between activity and productivity. The higher ed version has a different name and the same root cause. Celeste, a Provost with a national research reputation and a cabinet full of individually brilliant people, ran the most reliably miserable six-week budget cycle in her institution's history — every year — because nobody on that team had ever been assessed against anything more rigorous than a publication count. Same standard. Same sequence. Different letterhead. THE APPLICATION Here's what to do Monday morning (assuming you're not mid-crisis, in which case bookmark this and do it Tuesday): Move 1 — Write the standard down (30 minutes). Pull up the seven domains. For every cabinet member — yourself included — answer one question with specificity: what level are they demonstrating, based on observable behavior in the last ninety days? Not tenure. Not credential. Not potential. (K–12: can your assistant superintendent facilitate real conflict between two principals with competing visions, or does she manage it by scheduling a follow-up that resolves nothing? Higher ed: is your Dean's 24-hour-notice agenda distribution Level 4 Collaboration, or Level 2 coordination wearing the name of the former?) If you can't answer with specifics, that's the finding. You've been developing without a standard. Move 2 — Say the sequence out loud. At your next cabinet meeting, offer one idea: competencies build on each other, and you cannot shortcut Trust and still expect authentic Collaboration to show up. Then ask the room — and actually hold the silence — "Which foundational competency on this team isn't fully built yet, and what have we been stacking on top of it?" Don't answer it for them. The room that discovers its own gap starts closing it. Move 3 — Make growth visible, the same way you're asking teachers to. When someone moves from Level 2 to Level 3 on Conflict Management, say so, specifically, immediately. "I watched you hold that disagreement between your two directors open long enough for the room to find its own resolution. A year ago, you'd have scheduled a follow-up instead." Seven minutes. Highest-ROI leadership move on this list, and it costs nothing but attention. "We already do evaluations. This is redundant." You already did the math on this one two sections ago — you evaluate outcomes, you don't assess developmental competency, and that gap is exactly what's costing you a year at a time. Your evaluation rubric can't tell you whether your CFO is Level 2 or Level 4 on Empowerment, or that Trust is the actual foundation your strategic plan keeps failing to stand on. Your students get a grade and a standard. Your cabinet has been getting only one of those. "My cabinet won't respond well to being scored 1 through 5." Your students didn't respond well to standards-based grading in September either — until they saw their own growth mapped in language that actually meant something. The leaders who resist a standard the hardest are almost always the ones operating at Level 2 while carrying Level 4 expectations. Resistance isn't a personality problem. It's data, telling you exactly where to start. THE MATURITY SHIFT πŸ“„ Immature leaders think: Tenure is mastery. My experienced people don't need a standard. 🎯 Mature leaders think: Experience tells me what someone survived. A standard tells me what they actually built. πŸ“‹ Immature leaders: evaluate performance once a year and wonder why development doesn't stick. πŸ—ΊοΈ Mature leaders: name the standard, assess against it, and benchmark growth — exactly what they're asking every teacher in the building to do for a ninth grader. πŸ”„ Immature leaders: develop cabinet members individually and hope it transfers to collective performance. There is no research universe where this works. βœ–οΈ Mature leaders: build the sequential architecture that turns individual growth into Team Intelligence — because when any factor in IQ × EQ × PQ approaches zero, so does the whole product. You already believe in the research on standards-based grading. You've staked your professional credibility on the idea that averaging a student's journey produces a number that reveals nothing and guides nothing. Your cabinet is still being averaged. Score your own cabinet, right now, 1 through 5, on Building Trust — the one everything else stacks on top of. Drop the number in the comments. No explanation required. Just the number. If the number is a 4 or 5, tell us which competency it took the longest to earn. If it's a 2, you've just found where Monday morning starts. THE TEAM INSTITUTE Most leadership development runs on a theory that is philosophically identical to the grading system you already dismantled for students: assess once if at all, average performance across years of tenure, call the result a measure of competency. THE TEAM INSTITUTE is the standards-based alternative — an 8-month sequential development journey built on the same premise you're building into your classrooms and your credentialing programs: name the standard, assess against it, develop in the order the science demands, and make growth visible enough to sustain itself. Baseline Assessment. Every cabinet enters with a mapped starting point across all seven competencies — an objective level, with observable evidence, for where every leader actually is right now. Sequential Collective Development. Eight months, competency by competency, in the order the research demands — Trust before Empowerment, Empowerment before Collaboration — because you can't build the third floor before the second floor is structurally sound. 90-Day Benchmarking. Growth that's visible, specific, and tied to observable behavior sustains itself. Growth that's invisible gets quietly averaged away and relabeled "still developing." The research anchor, across 987 leadership teams in 43 states, translates to something more concrete than a percentage: cabinets that run this sequence typically move from closing one major initiative a year to closing three — the actual, felt difference between a 3x performance improvement and a strategic plan that reads well but doesn't move. πŸ“ˆ 3× performance improvement πŸ’‘ 29% higher engagement — the gap that used to only surface in an exit interview, closing before anyone's handing one in 🎯 27% better organizational outcomes πŸ”₯ Zero increase in burnout — the sequence works because it replaces guessing with a standard, not because it asks anyone to do more One requirement: full cabinet participation. Partial collective architecture isn't architecture — it's a majority position wearing the name of a team. You don't have to take my word for any of this. If you want to see where your own team stands before you decide anything, start with the free Team Intelligence Assessment — fifteen minutes, no cabinet required, just an honest first read on where your leadership currently sits against the standard: higherperformancegroup.com/tq-assessment If all of this is worth a real conversation, book a virtual coffee (with me 😊) using this link: https://calendly.com/higherperformance/30minutecoffee AMPLIFICATION Found value here? Help another educational leader find it: → Repost with the number you scored your cabinet on Trust, and the one word that number made you feel. → Tag a leader you've watched genuinely move a competency level this year — not sit through something, do something they couldn't twelve months ago. → Comment with the one competency your cabinet is strongest in, and the one an honest 1–5 assessment would sting on. The more educational leaders who move from development activity to development standards, the better our schools and our institutions become. That's not inspiration. That's arithmetic. Follow DR. JOE HILL and Higher Performance Group for weekly Team Intelligence insights.
Show More